---
_id: '13293'
abstract:
- lang: eng
  text: The performance of large language models (LLMs) has improved significantly
    in recent years, with the result that they are now used in many companies in various
    industries. However, the design of a company-specific information system involving
    an LLM is associated with a large number of decisions. This leads to a high level
    of complexity in the design task. Against this background, companies need a structured
    approach that methodically supports the planning, development, implementation
    and long-term maintenance of LLM-based information systems so that domain- and
    company-specific requirements are taken into account as a result. This article
    therefore describes a method that supports the design, introduction and maintenance
    process of an LLM-based information system. The method consists of a process model
    and a list of design principles, which are also referred to as success factors.
    The process model developed is based on the proven six-stage REFA planning system.
    To identify and describe success factors, a systematic literature search was carried
    out. Based on an analysis of the contents of individual literature sources, success
    factors for the design of LLM-based information systems were identified. These
    success factors relate, for example, to the quality of the data provided, data
    security, user-centered system design and feedback mechanisms for improving information
    output.
author:
- first_name: Sven
  full_name: Hinrichsen, Sven
  id: '49010'
  last_name: Hinrichsen
- first_name: Robin
  full_name: Herbort, Robin
  id: '70575'
  last_name: Herbort
- first_name: Dominik
  full_name: Green, Dominik
  id: '85489'
  last_name: Green
- first_name: Benjamin
  full_name: Adrian, Benjamin
  id: '42266'
  last_name: Adrian
citation:
  ama: Hinrichsen S, Herbort R, Green D, Adrian B. <i>How to Design an Operation-Specific
    LLM-Based Information System</i>. Vol 197. (Ahram T, Motschnig R, eds.). AHFE;
    2025. doi:<a href="https://doi.org/10.54941/ahfe1006709">10.54941/ahfe1006709</a>
  apa: Hinrichsen, S., Herbort, R., Green, D., &#38; Adrian, B. (2025). How to Design
    an Operation-Specific LLM-Based Information System. In T. Ahram &#38; R. Motschnig
    (Eds.), <i>Human Interaction and Emerging Technologies (IHIET 2025)</i> (Vol.
    197). AHFE. <a href="https://doi.org/10.54941/ahfe1006709">https://doi.org/10.54941/ahfe1006709</a>
  bjps: '<b>Hinrichsen S <i>et al.</i></b> (2025) <i>How to Design an Operation-Specific
    LLM-Based Information System</i>, Ahram T and Motschnig R (eds). New York, NY:
    AHFE.'
  chicago: 'Hinrichsen, Sven, Robin Herbort, Dominik Green, and Benjamin Adrian. <i>How
    to Design an Operation-Specific LLM-Based Information System</i>. Edited by Tareq
    Ahram and Renate  Motschnig. <i>Human Interaction and Emerging Technologies (IHIET
    2025)</i>. Vol. 197. AHFE International. New York, NY: AHFE, 2025. <a href="https://doi.org/10.54941/ahfe1006709">https://doi.org/10.54941/ahfe1006709</a>.'
  chicago-de: 'Hinrichsen, Sven, Robin Herbort, Dominik Green und Benjamin Adrian.
    2025. <i>How to Design an Operation-Specific LLM-Based Information System</i>.
    Hg. von Tareq Ahram und Renate  Motschnig. <i>Human Interaction and Emerging Technologies
    (IHIET 2025)</i>. Bd. 197. AHFE International. New York, NY: AHFE. doi:<a href="https://doi.org/10.54941/ahfe1006709">10.54941/ahfe1006709</a>,
    .'
  din1505-2-1: '<span style="font-variant:small-caps;">Hinrichsen, Sven</span> ; <span
    style="font-variant:small-caps;">Herbort, Robin</span> ; <span style="font-variant:small-caps;">Green,
    Dominik</span> ; <span style="font-variant:small-caps;">Adrian, Benjamin</span>
    ; <span style="font-variant:small-caps;">Ahram, T.</span> ; <span style="font-variant:small-caps;">Motschnig,
    R.</span> (Hrsg.): <i>How to Design an Operation-Specific LLM-Based Information
    System</i>, <i>AHFE International</i>. Bd. 197. New York, NY : AHFE, 2025'
  havard: S. Hinrichsen, R. Herbort, D. Green, B. Adrian, How to Design an Operation-Specific
    LLM-Based Information System, AHFE, New York, NY, 2025.
  ieee: 'S. Hinrichsen, R. Herbort, D. Green, and B. Adrian, <i>How to Design an Operation-Specific
    LLM-Based Information System</i>, vol. 197. New York, NY: AHFE, 2025. doi: <a
    href="https://doi.org/10.54941/ahfe1006709">10.54941/ahfe1006709</a>.'
  mla: Hinrichsen, Sven, et al. “How to Design an Operation-Specific LLM-Based Information
    System.” <i>Human Interaction and Emerging Technologies (IHIET 2025)</i>, edited
    by Tareq Ahram and Renate  Motschnig, vol. 197, AHFE, 2025, <a href="https://doi.org/10.54941/ahfe1006709">https://doi.org/10.54941/ahfe1006709</a>.
  short: S. Hinrichsen, R. Herbort, D. Green, B. Adrian, How to Design an Operation-Specific
    LLM-Based Information System, AHFE, New York, NY, 2025.
  ufg: '<b>Hinrichsen, Sven u. a.</b>: How to Design an Operation-Specific LLM-Based
    Information System, Bd. 197, hg. von Ahram, Tareq/Motschnig, Renate, New York,
    NY 2025 (AHFE International).'
  van: 'Hinrichsen S, Herbort R, Green D, Adrian B. How to Design an Operation-Specific
    LLM-Based Information System. Ahram T, Motschnig R, editors. Human Interaction
    and Emerging Technologies (IHIET 2025). New York, NY: AHFE; 2025. (AHFE International;
    vol. 197).'
conference:
  end_date: 2025-08-27
  location: Vienna
  name: Human Interaction and Emerging Technologies (IHIET 2025)
  start_date: 2025-08-25
date_created: 2025-11-10T16:18:06Z
date_updated: 2025-11-24T08:29:46Z
department:
- _id: DEP7020
- _id: DEP1305
doi: 10.54941/ahfe1006709
editor:
- first_name: Tareq
  full_name: Ahram, Tareq
  last_name: Ahram
- first_name: 'Renate '
  full_name: 'Motschnig, Renate '
  last_name: Motschnig
intvolume: '       197'
keyword:
- Large language model
- Information system
- Retrieval augmented generation
language:
- iso: eng
main_file_link:
- open_access: '1'
  url: http://doi.org/10.54941/ahfe1006709
oa: '1'
place: New York, NY
publication: Human Interaction and Emerging Technologies (IHIET 2025)
publication_identifier:
  isbn:
  - 978-1-964867-73-1
  issn:
  - 2771-0718
publication_status: published
publisher: AHFE
quality_controlled: '1'
series_title: AHFE International
status: public
title: How to Design an Operation-Specific LLM-Based Information System
type: conference_editor_article
user_id: '83781'
volume: 197
year: '2025'
...