[{"publication_identifier":{"eissn":["1875-9270 "],"issn":["1051-9815"]},"abstract":[{"text":"BACKGROUND:The future of work in Germany is shaped by megatrends like globalization, automatization, digitization, and the demographic change. Furthermore, mass customization and the increasing usage of AI even in manual assembly offers new opportunities as well as it creates new challenges. OBJECTIVE:The trend towards mass customization in turn leads to increased complexity in production, which results in additional mental workload. This effect will continue in the foreseeable future. METHOD:Especially for small and medium sized companies, the backbone of Germany’s economy, automatization and Human-Robot-Collaboration will take time to develop. Information assistance systems are and will be a bridging technology to help organizations to manage increasing complexity and the mental workload of their employees to not only boost productivity but also keep their workforce healthy. The ongoing demographic change further underlines the need to use information assistance systems to compensate possible age-associated deficits, but also keep older employees committed to their work and avoid effects of disengagement or disenfranchisement through participatory ergonomics. RESULTS: Information assistance systems can only develop their inherent potential if they are designed to support employees of varying age, competence levels, and affinity for technology. Participatory development and early engagement are key factors for an increased acceptance and usage of the systems as well as the individualization to make it suitable for each individual employee. CONCLUSION:Expanding the functionalities to an adaptive assistance system, using physiological correlates of mental workload as an input, is conceivable in the future. ","lang":"eng"}],"publisher":"IOS Press","date_updated":"2024-08-08T07:57:55Z","publication":"Work","quality_controlled":"1","year":"2022","language":[{"iso":"eng"}],"date_created":"2022-06-12T09:24:46Z","author":[{"last_name":"Bläsing","full_name":"Bläsing, Dominic","first_name":"Dominic"},{"id":"49010","full_name":"Hinrichsen, Sven","first_name":"Sven","last_name":"Hinrichsen"},{"last_name":"Wurm","first_name":"Susanne","full_name":"Wurm, Susanne"},{"last_name":"Bornewasser","first_name":"Manfred","full_name":"Bornewasser, Manfred"}],"keyword":["Cognitive ergonomics","aging workforce","complexity","mixed-model assembly"],"publication_status":"published","volume":72,"type":"scientific_journal_article","_id":"8344","status":"public","department":[{"_id":"DEP7020"},{"_id":"DEP1305"}],"page":"1535-1548","intvolume":"        72","user_id":"83781","place":"Amsterdam","article_type":"original","issue":"4","title":"Information assistance systems as preventive mediators between increasing customization and mental workload","doi":"http://doi.org/10.3233/WOR-211283","citation":{"ama":"Bläsing D, Hinrichsen S, Wurm S, Bornewasser M. Information assistance systems as preventive mediators between increasing customization and mental workload. <i>Work</i>. 2022;72(4):1535-1548. doi:<a href=\"http://doi.org/10.3233/WOR-211283\">http://doi.org/10.3233/WOR-211283</a>","chicago-de":"Bläsing, Dominic, Sven Hinrichsen, Susanne Wurm und Manfred Bornewasser. 2022. Information assistance systems as preventive mediators between increasing customization and mental workload. <i>Work</i> 72, Nr. 4: 1535–1548. doi:<a href=\"http://doi.org/10.3233/WOR-211283\">http://doi.org/10.3233/WOR-211283</a>, .","chicago":"Bläsing, Dominic, Sven Hinrichsen, Susanne Wurm, and Manfred Bornewasser. “Information Assistance Systems as Preventive Mediators between Increasing Customization and Mental Workload.” <i>Work</i> 72, no. 4 (2022): 1535–48. <a href=\"https://doi.org/10.3233/WOR-211283\">https://doi.org/10.3233/WOR-211283</a>.","ieee":"D. Bläsing, S. Hinrichsen, S. Wurm, and M. Bornewasser, “Information assistance systems as preventive mediators between increasing customization and mental workload,” <i>Work</i>, vol. 72, no. 4, pp. 1535–1548, 2022, doi: <a href=\"http://doi.org/10.3233/WOR-211283\">http://doi.org/10.3233/WOR-211283</a>.","apa":"Bläsing, D., Hinrichsen, S., Wurm, S., &#38; Bornewasser, M. (2022). Information assistance systems as preventive mediators between increasing customization and mental workload. <i>Work</i>, <i>72</i>(4), 1535–1548. <a href=\"https://doi.org/10.3233/WOR-211283\">https://doi.org/10.3233/WOR-211283</a>","bjps":"<b>Bläsing D <i>et al.</i></b> (2022) Information Assistance Systems as Preventive Mediators between Increasing Customization and Mental Workload. <i>Work</i> <b>72</b>, 1535–1548.","din1505-2-1":"<span style=\"font-variant:small-caps;\">Bläsing, Dominic</span> ; <span style=\"font-variant:small-caps;\">Hinrichsen, Sven</span> ; <span style=\"font-variant:small-caps;\">Wurm, Susanne</span> ; <span style=\"font-variant:small-caps;\">Bornewasser, Manfred</span>: Information assistance systems as preventive mediators between increasing customization and mental workload. In: <i>Work</i> Bd. 72. Amsterdam, IOS Press (2022), Nr. 4, S. 1535–1548","mla":"Bläsing, Dominic, et al. “Information Assistance Systems as Preventive Mediators between Increasing Customization and Mental Workload.” <i>Work</i>, vol. 72, no. 4, 2022, pp. 1535–48, <a href=\"https://doi.org/10.3233/WOR-211283\">https://doi.org/10.3233/WOR-211283</a>.","ufg":"<b>Bläsing, Dominic u. a.</b>: Information assistance systems as preventive mediators between increasing customization and mental workload, in: <i>Work</i> 72 (2022), H. 4,  S. 1535–1548.","havard":"D. Bläsing, S. Hinrichsen, S. Wurm, M. Bornewasser, Information assistance systems as preventive mediators between increasing customization and mental workload, Work. 72 (2022) 1535–1548.","van":"Bläsing D, Hinrichsen S, Wurm S, Bornewasser M. Information assistance systems as preventive mediators between increasing customization and mental workload. Work. 2022;72(4):1535–48.","short":"D. Bläsing, S. Hinrichsen, S. Wurm, M. Bornewasser, Work 72 (2022) 1535–1548."}},{"date_updated":"2023-03-15T13:50:03Z","publication":"Advances in Intelligent Systems and Computing","publisher":"Springer International Publishing","abstract":[{"text":"Empirical research shows that the informational design of manual assembly systems is becoming increasingly important in the light of growing complexity. Assembly assistance systems supply employees with information according to their needs and individual situation. This article aims to present important principles for the design of informational assembly assistance systems. The empirical basis for these principles is formed by projects involving the introduction of informational assistance systems for assembly work. The trends and design recommendations are explained using a model, which illustrates important associations between the complexity of assembly tasks, the demands on the mental capacity of employees, work productivity and the use of assembly assistance systems.","lang":"eng"}],"publication_identifier":{"eissn":["2194-5365"],"eisbn":["978-3-030-11051-2"],"isbn":["978-3-030-11050-5"],"issn":["2194-5357"]},"publication_status":"published","keyword":["Assistance systems","Manual assembly","Cognitive ergonomics"],"date_created":"2019-02-28T14:29:37Z","author":[{"last_name":"Hinrichsen","first_name":"Sven","id":"49010","full_name":"Hinrichsen, Sven"},{"first_name":"Manfred","full_name":"Bornewasser, Manfred","last_name":"Bornewasser"}],"language":[{"iso":"eng"}],"main_file_link":[{"url":"https://link.springer.com/chapter/10.1007/978-3-030-11051-2_44"}],"quality_controlled":"1","year":2019,"type":"conference","_id":"611","editor":[{"full_name":"Karwowski, Waldemar ","first_name":"Waldemar ","last_name":"Karwowski"},{"full_name":"Ahram, Tareq","first_name":"Tareq","last_name":"Ahram"}],"citation":{"din1505-2-1":"<span style=\"font-variant:small-caps;\">Hinrichsen, Sven</span> ; <span style=\"font-variant:small-caps;\">Bornewasser, Manfred</span>: How to Design Assembly Assistance Systems. In: <span style=\"font-variant:small-caps;\">Karwowski, W.</span> ; <span style=\"font-variant:small-caps;\">Ahram, T.</span> (Hrsg.): <i>Advances in Intelligent Systems and Computing</i>. Cham : Springer International Publishing, 2019, S. 286–292","van":"Hinrichsen S, Bornewasser M. How to Design Assembly Assistance Systems. In: Karwowski W, Ahram T, editors. Advances in Intelligent Systems and Computing. Cham: Springer International Publishing; 2019. p. 286–92.","havard":"S. Hinrichsen, M. Bornewasser, How to Design Assembly Assistance Systems, in: W. Karwowski, T. Ahram (Eds.), Advances in Intelligent Systems and Computing, Springer International Publishing, Cham, 2019: pp. 286–292.","chicago":"Hinrichsen, Sven, and Manfred Bornewasser. “How to Design Assembly Assistance Systems.” In <i>Advances in Intelligent Systems and Computing</i>, edited by Waldemar  Karwowski and Tareq Ahram, 286–92. Cham: Springer International Publishing, 2019. <a href=\"https://doi.org/10.1007/978-3-030-11051-2_44\">https://doi.org/10.1007/978-3-030-11051-2_44</a>.","chicago-de":"Hinrichsen, Sven und Manfred Bornewasser. 2019. How to Design Assembly Assistance Systems. In: <i>Advances in Intelligent Systems and Computing</i>, hg. von Waldemar  Karwowski und Tareq Ahram, 286–292. Cham: Springer International Publishing. doi:<a href=\"https://doi.org/10.1007/978-3-030-11051-2_44,\">10.1007/978-3-030-11051-2_44,</a> .","bjps":"<b>Hinrichsen S and Bornewasser M</b> (2019) How to Design Assembly Assistance Systems. In Karwowski W and Ahram T (eds), <i>Advances in Intelligent Systems and Computing</i>. Cham: Springer International Publishing, pp. 286–292.","mla":"Hinrichsen, Sven, and Manfred Bornewasser. “How to Design Assembly Assistance Systems.” <i>Advances in Intelligent Systems and Computing</i>, edited by Waldemar  Karwowski and Tareq Ahram, Springer International Publishing, 2019, pp. 286–92, doi:<a href=\"https://doi.org/10.1007/978-3-030-11051-2_44\">10.1007/978-3-030-11051-2_44</a>.","ufg":"<b>Hinrichsen, Sven/Bornewasser, Manfred (2019)</b>: How to Design Assembly Assistance Systems, in: Waldemar  Karwowski/Tareq Ahram (Hgg.): <i>Advances in Intelligent Systems and Computing</i>, Cham, S. 286–292.","short":"S. Hinrichsen, M. Bornewasser, in: W. Karwowski, T. Ahram (Eds.), Advances in Intelligent Systems and Computing, Springer International Publishing, Cham, 2019, pp. 286–292.","ama":"Hinrichsen S, Bornewasser M. How to Design Assembly Assistance Systems. In: Karwowski W, Ahram T, eds. <i>Advances in Intelligent Systems and Computing</i>. Cham: Springer International Publishing; 2019:286-292. doi:<a href=\"https://doi.org/10.1007/978-3-030-11051-2_44\">10.1007/978-3-030-11051-2_44</a>","apa":"Hinrichsen, S., &#38; Bornewasser, M. (2019). How to Design Assembly Assistance Systems. In W. Karwowski &#38; T. Ahram (Eds.), <i>Advances in Intelligent Systems and Computing</i> (pp. 286–292). Cham: Springer International Publishing. <a href=\"https://doi.org/10.1007/978-3-030-11051-2_44\">https://doi.org/10.1007/978-3-030-11051-2_44</a>","ieee":"S. Hinrichsen and M. Bornewasser, “How to Design Assembly Assistance Systems,” in <i>Advances in Intelligent Systems and Computing</i>, San Diego, USA, 2019, pp. 286–292."},"doi":"10.1007/978-3-030-11051-2_44","title":"How to Design Assembly Assistance Systems","conference":{"location":"San Diego, USA","name":"2nd International Conference on Intelligent Human Systems","end_date":"2019-02-10","start_date":"2019-02-07"},"place":"Cham","user_id":"49010","department":[{"_id":"DEP7020"},{"_id":"DEP1305"}],"page":"286-292","status":"public"},{"main_file_link":[{"url":"https://link.springer.com/article/10.1007%2Fs41449-018-0123-x#Abs2"}],"year":2018,"quality_controlled":"1","language":[{"iso":"ger"}],"date_created":"2018-11-06T13:25:05Z","author":[{"full_name":"Bornewasser, Manfred","first_name":"Manfred","last_name":"Bornewasser"},{"last_name":"Hinrichsen","first_name":"Sven","id":"49010","full_name":"Hinrichsen, Sven"},{"full_name":"Bläsing, Dominic","first_name":"Dominic","last_name":"Bläsing"}],"volume":72,"publication_status":"published","keyword":["Complexity","Mental workload","Objective measurement","Informational assistance systems","Cognitive ergonomics"],"publication_identifier":{"issn":["0340-2444"]},"abstract":[{"lang":"ger","text":"Die Komplexität in der manuellen Montage steigt. In der sog. Mehrprodukt- oder Variantenmontage hat der Beschäftigte permanent zwischen verschiedenen Alternativen auszuwählen. Dies betrifft z.B. zu montierende Teile, Werkzeuge, Fügeverfahren oder Hilfsmittel, die in ganz unterschiedlichen Kombinationen zu verwenden sind. Der Montageprozess wird dadurch aus Sicht des Beschäftigten zu einem kontinuierlichen Auswahlprozess. Dieser stellt zunehmend höhere informatorische und kognitive Anforderungen und steigert die mentale Beanspruchung. Dies hat negative Auswirkungen auf die Arbeitsproduktivität. Informatorische Assistenzsysteme gelten als geeignete Instrumente, moderierenden Einfluss auf diese Entwicklung zu nehmen. Entscheidende Stellgrößen dabei betreffen Fragen, wie komplex die Anforderungen und wie ausgeprägt die subjektiven Ressourcen sowie die mentalen Beanspruchungen sind. Aus diesen Überlegungen werden Empfehlungen zur Gestaltung von informatorischen Assistenzsystemen abgeleitet."},{"text":"Manual assembly increases in complexity. In the so-called multi-product- or mixed-model-assembly, the employee has to constantly make choices between different alternatives. This concerns e. g. parts to be assembled, tools, fixing methods or materials that can be processed in very different combinations. From the perspective of a worker the assembly process becomes a continuous choice process, setting increasingly higher informational and cognitive demands and increasing mental strain. This has a negative impact on labor productivity. Information Assistance Systems are considered appropriate tools to take moderating influence on this development. However, it should be considered how complex demands are as well as how pronounced subjective resources and mental strain are. Based on these considerations, recommendations for the design of information assistance systems are derived.\r\n\r\nPractical Relevance: Manufacturing industry faces the demanding task of producing more and more product variants even in manual assembly. As a result, assembly workers have to process more information and are therefore exposed to greater stress. In order to avoid the resulting loss of labor productivity, assembly systems are increasingly integrating informational assistance systems that, on the one hand, support cognitive processing and, on the other hand, reduce stress. Various design recommendations are given for such informational assistance systems.","lang":"eng"}],"publisher":"Springer","publication":"Zeitschrift für Arbeitswissenschaft","date_updated":"2023-03-15T13:49:39Z","page":"264-275","intvolume":"        72","department":[{"_id":"DEP7020"},{"_id":"DEP1305"}],"status":"public","place":"Berlin Heidelberg","user_id":"49010","project":[{"_id":"FBB6D104-44D9-11E9-AA25-B54CDB794CE1","name":"Montexas 4.0"}],"issue":"4","doi":"https://doi.org/10.1007/s41449-018-0123-x","citation":{"mla":"Bornewasser, Manfred, et al. “Informatorische Assistenzsysteme in der manuellen Montage: Ein nützliches Werkzeug zur Reduktion mentaler Beanspruchung?” <i>Zeitschrift für Arbeitswissenschaft</i>, vol. 72, no. 4, Springer, 2018, pp. 264–75, doi:<a href=\"https://doi.org/10.1007/s41449-018-0123-x\">https://doi.org/10.1007/s41449-018-0123-x</a>.","short":"M. Bornewasser, S. Hinrichsen, D. Bläsing, Zeitschrift für Arbeitswissenschaft 72 (2018) 264–275.","ufg":"<b>Bornewasser, Manfred et. al. (2018)</b>: Informatorische Assistenzsysteme in der manuellen Montage: Ein nützliches Werkzeug zur Reduktion mentaler Beanspruchung?, in: <i>Zeitschrift für Arbeitswissenschaft</i> <i>72</i> (<i>4</i>), S. 264–275.","ama":"Bornewasser M, Hinrichsen S, Bläsing D. Informatorische Assistenzsysteme in der manuellen Montage: Ein nützliches Werkzeug zur Reduktion mentaler Beanspruchung? <i>Zeitschrift für Arbeitswissenschaft</i>. 2018;72(4):264-275. doi:<a href=\"https://doi.org/10.1007/s41449-018-0123-x\">https://doi.org/10.1007/s41449-018-0123-x</a>","apa":"Bornewasser, M., Hinrichsen, S., &#38; Bläsing, D. (2018). Informatorische Assistenzsysteme in der manuellen Montage: Ein nützliches Werkzeug zur Reduktion mentaler Beanspruchung? <i>Zeitschrift für Arbeitswissenschaft</i>, <i>72</i>(4), 264–275. <a href=\"https://doi.org/10.1007/s41449-018-0123-x\">https://doi.org/10.1007/s41449-018-0123-x</a>","ieee":"M. Bornewasser, S. Hinrichsen, and D. Bläsing, “Informatorische Assistenzsysteme in der manuellen Montage: Ein nützliches Werkzeug zur Reduktion mentaler Beanspruchung?,” <i>Zeitschrift für Arbeitswissenschaft</i>, vol. 72, no. 4, pp. 264–275, 2018.","din1505-2-1":"<span style=\"font-variant:small-caps;\">Bornewasser, Manfred</span> ; <span style=\"font-variant:small-caps;\">Hinrichsen, Sven</span> ; <span style=\"font-variant:small-caps;\">Bläsing, Dominic</span>: Informatorische Assistenzsysteme in der manuellen Montage: Ein nützliches Werkzeug zur Reduktion mentaler Beanspruchung? In: <i>Zeitschrift für Arbeitswissenschaft</i> Bd. 72. Berlin Heidelberg, Springer (2018), Nr. 4, S. 264–275","van":"Bornewasser M, Hinrichsen S, Bläsing D. Informatorische Assistenzsysteme in der manuellen Montage: Ein nützliches Werkzeug zur Reduktion mentaler Beanspruchung? Zeitschrift für Arbeitswissenschaft. 2018;72(4):264–75.","havard":"M. Bornewasser, S. Hinrichsen, D. Bläsing, Informatorische Assistenzsysteme in der manuellen Montage: Ein nützliches Werkzeug zur Reduktion mentaler Beanspruchung?, Zeitschrift für Arbeitswissenschaft. 72 (2018) 264–275.","chicago":"Bornewasser, Manfred, Sven Hinrichsen, and Dominic Bläsing. “Informatorische Assistenzsysteme in der manuellen Montage: Ein nützliches Werkzeug zur Reduktion mentaler Beanspruchung?” <i>Zeitschrift für Arbeitswissenschaft</i> 72, no. 4 (2018): 264–75. <a href=\"https://doi.org/10.1007/s41449-018-0123-x\">https://doi.org/10.1007/s41449-018-0123-x</a>.","chicago-de":"Bornewasser, Manfred, Sven Hinrichsen und Dominic Bläsing. 2018. Informatorische Assistenzsysteme in der manuellen Montage: Ein nützliches Werkzeug zur Reduktion mentaler Beanspruchung? <i>Zeitschrift für Arbeitswissenschaft</i> 72, Nr. 4: 264–275. doi:<a href=\"https://doi.org/10.1007/s41449-018-0123-x,\">https://doi.org/10.1007/s41449-018-0123-x,</a> .","bjps":"<b>Bornewasser M, Hinrichsen S and Bläsing D</b> (2018) Informatorische Assistenzsysteme in der manuellen Montage: Ein nützliches Werkzeug zur Reduktion mentaler Beanspruchung? <i>Zeitschrift für Arbeitswissenschaft</i> <b>72</b>, 264–275."},"title":"Informatorische Assistenzsysteme in der manuellen Montage: Ein nützliches Werkzeug zur Reduktion mentaler Beanspruchung?","related_material":{"link":[{"url":"https://link.springer.com/article/10.1007%2Fs41449-018-0123-x#Abs2","relation":"contains"}]},"_id":"222","type":"journal_article"}]