---
_id: '8344'
abstract:
- lang: eng
  text: 'BACKGROUND:The future of work in Germany is shaped by megatrends like globalization,
    automatization, digitization, and the demographic change. Furthermore, mass customization
    and the increasing usage of AI even in manual assembly offers new opportunities
    as well as it creates new challenges. OBJECTIVE:The trend towards mass customization
    in turn leads to increased complexity in production, which results in additional
    mental workload. This effect will continue in the foreseeable future. METHOD:Especially
    for small and medium sized companies, the backbone of Germany’s economy, automatization
    and Human-Robot-Collaboration will take time to develop. Information assistance
    systems are and will be a bridging technology to help organizations to manage
    increasing complexity and the mental workload of their employees to not only boost
    productivity but also keep their workforce healthy. The ongoing demographic change
    further underlines the need to use information assistance systems to compensate
    possible age-associated deficits, but also keep older employees committed to their
    work and avoid effects of disengagement or disenfranchisement through participatory
    ergonomics. RESULTS: Information assistance systems can only develop their inherent
    potential if they are designed to support employees of varying age, competence
    levels, and affinity for technology. Participatory development and early engagement
    are key factors for an increased acceptance and usage of the systems as well as
    the individualization to make it suitable for each individual employee. CONCLUSION:Expanding
    the functionalities to an adaptive assistance system, using physiological correlates
    of mental workload as an input, is conceivable in the future. '
article_type: original
author:
- first_name: Dominic
  full_name: Bläsing, Dominic
  last_name: Bläsing
- first_name: Sven
  full_name: Hinrichsen, Sven
  id: '49010'
  last_name: Hinrichsen
- first_name: Susanne
  full_name: Wurm, Susanne
  last_name: Wurm
- first_name: Manfred
  full_name: Bornewasser, Manfred
  last_name: Bornewasser
citation:
  ama: Bläsing D, Hinrichsen S, Wurm S, Bornewasser M. Information assistance systems
    as preventive mediators between increasing customization and mental workload.
    <i>Work</i>. 2022;72(4):1535-1548. doi:<a href="http://doi.org/10.3233/WOR-211283">http://doi.org/10.3233/WOR-211283</a>
  apa: Bläsing, D., Hinrichsen, S., Wurm, S., &#38; Bornewasser, M. (2022). Information
    assistance systems as preventive mediators between increasing customization and
    mental workload. <i>Work</i>, <i>72</i>(4), 1535–1548. <a href="https://doi.org/10.3233/WOR-211283">https://doi.org/10.3233/WOR-211283</a>
  bjps: <b>Bläsing D <i>et al.</i></b> (2022) Information Assistance Systems as Preventive
    Mediators between Increasing Customization and Mental Workload. <i>Work</i> <b>72</b>,
    1535–1548.
  chicago: 'Bläsing, Dominic, Sven Hinrichsen, Susanne Wurm, and Manfred Bornewasser.
    “Information Assistance Systems as Preventive Mediators between Increasing Customization
    and Mental Workload.” <i>Work</i> 72, no. 4 (2022): 1535–48. <a href="https://doi.org/10.3233/WOR-211283">https://doi.org/10.3233/WOR-211283</a>.'
  chicago-de: 'Bläsing, Dominic, Sven Hinrichsen, Susanne Wurm und Manfred Bornewasser.
    2022. Information assistance systems as preventive mediators between increasing
    customization and mental workload. <i>Work</i> 72, Nr. 4: 1535–1548. doi:<a href="http://doi.org/10.3233/WOR-211283">http://doi.org/10.3233/WOR-211283</a>,
    .'
  din1505-2-1: '<span style="font-variant:small-caps;">Bläsing, Dominic</span> ; <span
    style="font-variant:small-caps;">Hinrichsen, Sven</span> ; <span style="font-variant:small-caps;">Wurm,
    Susanne</span> ; <span style="font-variant:small-caps;">Bornewasser, Manfred</span>:
    Information assistance systems as preventive mediators between increasing customization
    and mental workload. In: <i>Work</i> Bd. 72. Amsterdam, IOS Press (2022), Nr. 4,
    S. 1535–1548'
  havard: D. Bläsing, S. Hinrichsen, S. Wurm, M. Bornewasser, Information assistance
    systems as preventive mediators between increasing customization and mental workload,
    Work. 72 (2022) 1535–1548.
  ieee: 'D. Bläsing, S. Hinrichsen, S. Wurm, and M. Bornewasser, “Information assistance
    systems as preventive mediators between increasing customization and mental workload,”
    <i>Work</i>, vol. 72, no. 4, pp. 1535–1548, 2022, doi: <a href="http://doi.org/10.3233/WOR-211283">http://doi.org/10.3233/WOR-211283</a>.'
  mla: Bläsing, Dominic, et al. “Information Assistance Systems as Preventive Mediators
    between Increasing Customization and Mental Workload.” <i>Work</i>, vol. 72, no.
    4, 2022, pp. 1535–48, <a href="https://doi.org/10.3233/WOR-211283">https://doi.org/10.3233/WOR-211283</a>.
  short: D. Bläsing, S. Hinrichsen, S. Wurm, M. Bornewasser, Work 72 (2022) 1535–1548.
  ufg: '<b>Bläsing, Dominic u. a.</b>: Information assistance systems as preventive
    mediators between increasing customization and mental workload, in: <i>Work</i>
    72 (2022), H. 4,  S. 1535–1548.'
  van: Bläsing D, Hinrichsen S, Wurm S, Bornewasser M. Information assistance systems
    as preventive mediators between increasing customization and mental workload.
    Work. 2022;72(4):1535–48.
date_created: 2022-06-12T09:24:46Z
date_updated: 2024-08-08T07:57:55Z
department:
- _id: DEP7020
- _id: DEP1305
doi: http://doi.org/10.3233/WOR-211283
intvolume: '        72'
issue: '4'
keyword:
- Cognitive ergonomics
- aging workforce
- complexity
- mixed-model assembly
language:
- iso: eng
page: 1535-1548
place: Amsterdam
publication: Work
publication_identifier:
  eissn:
  - '1875-9270 '
  issn:
  - 1051-9815
publication_status: published
publisher: IOS Press
quality_controlled: '1'
status: public
title: Information assistance systems as preventive mediators between increasing customization
  and mental workload
type: scientific_journal_article
user_id: '83781'
volume: 72
year: '2022'
...
---
_id: '611'
abstract:
- lang: eng
  text: Empirical research shows that the informational design of manual assembly
    systems is becoming increasingly important in the light of growing complexity.
    Assembly assistance systems supply employees with information according to their
    needs and individual situation. This article aims to present important principles
    for the design of informational assembly assistance systems. The empirical basis
    for these principles is formed by projects involving the introduction of informational
    assistance systems for assembly work. The trends and design recommendations are
    explained using a model, which illustrates important associations between the
    complexity of assembly tasks, the demands on the mental capacity of employees,
    work productivity and the use of assembly assistance systems.
author:
- first_name: Sven
  full_name: Hinrichsen, Sven
  id: '49010'
  last_name: Hinrichsen
- first_name: Manfred
  full_name: Bornewasser, Manfred
  last_name: Bornewasser
citation:
  ama: 'Hinrichsen S, Bornewasser M. How to Design Assembly Assistance Systems. In:
    Karwowski W, Ahram T, eds. <i>Advances in Intelligent Systems and Computing</i>.
    Cham: Springer International Publishing; 2019:286-292. doi:<a href="https://doi.org/10.1007/978-3-030-11051-2_44">10.1007/978-3-030-11051-2_44</a>'
  apa: 'Hinrichsen, S., &#38; Bornewasser, M. (2019). How to Design Assembly Assistance
    Systems. In W. Karwowski &#38; T. Ahram (Eds.), <i>Advances in Intelligent Systems
    and Computing</i> (pp. 286–292). Cham: Springer International Publishing. <a href="https://doi.org/10.1007/978-3-030-11051-2_44">https://doi.org/10.1007/978-3-030-11051-2_44</a>'
  bjps: '<b>Hinrichsen S and Bornewasser M</b> (2019) How to Design Assembly Assistance
    Systems. In Karwowski W and Ahram T (eds), <i>Advances in Intelligent Systems
    and Computing</i>. Cham: Springer International Publishing, pp. 286–292.'
  chicago: 'Hinrichsen, Sven, and Manfred Bornewasser. “How to Design Assembly Assistance
    Systems.” In <i>Advances in Intelligent Systems and Computing</i>, edited by Waldemar  Karwowski
    and Tareq Ahram, 286–92. Cham: Springer International Publishing, 2019. <a href="https://doi.org/10.1007/978-3-030-11051-2_44">https://doi.org/10.1007/978-3-030-11051-2_44</a>.'
  chicago-de: 'Hinrichsen, Sven und Manfred Bornewasser. 2019. How to Design Assembly
    Assistance Systems. In: <i>Advances in Intelligent Systems and Computing</i>,
    hg. von Waldemar  Karwowski und Tareq Ahram, 286–292. Cham: Springer International
    Publishing. doi:<a href="https://doi.org/10.1007/978-3-030-11051-2_44,">10.1007/978-3-030-11051-2_44,</a>
    .'
  din1505-2-1: '<span style="font-variant:small-caps;">Hinrichsen, Sven</span> ; <span
    style="font-variant:small-caps;">Bornewasser, Manfred</span>: How to Design Assembly
    Assistance Systems. In: <span style="font-variant:small-caps;">Karwowski, W.</span>
    ; <span style="font-variant:small-caps;">Ahram, T.</span> (Hrsg.): <i>Advances
    in Intelligent Systems and Computing</i>. Cham : Springer International Publishing,
    2019, S. 286–292'
  havard: 'S. Hinrichsen, M. Bornewasser, How to Design Assembly Assistance Systems,
    in: W. Karwowski, T. Ahram (Eds.), Advances in Intelligent Systems and Computing,
    Springer International Publishing, Cham, 2019: pp. 286–292.'
  ieee: S. Hinrichsen and M. Bornewasser, “How to Design Assembly Assistance Systems,”
    in <i>Advances in Intelligent Systems and Computing</i>, San Diego, USA, 2019,
    pp. 286–292.
  mla: Hinrichsen, Sven, and Manfred Bornewasser. “How to Design Assembly Assistance
    Systems.” <i>Advances in Intelligent Systems and Computing</i>, edited by Waldemar  Karwowski
    and Tareq Ahram, Springer International Publishing, 2019, pp. 286–92, doi:<a href="https://doi.org/10.1007/978-3-030-11051-2_44">10.1007/978-3-030-11051-2_44</a>.
  short: 'S. Hinrichsen, M. Bornewasser, in: W. Karwowski, T. Ahram (Eds.), Advances
    in Intelligent Systems and Computing, Springer International Publishing, Cham,
    2019, pp. 286–292.'
  ufg: '<b>Hinrichsen, Sven/Bornewasser, Manfred (2019)</b>: How to Design Assembly
    Assistance Systems, in: Waldemar  Karwowski/Tareq Ahram (Hgg.): <i>Advances in
    Intelligent Systems and Computing</i>, Cham, S. 286–292.'
  van: 'Hinrichsen S, Bornewasser M. How to Design Assembly Assistance Systems. In:
    Karwowski W, Ahram T, editors. Advances in Intelligent Systems and Computing.
    Cham: Springer International Publishing; 2019. p. 286–92.'
conference:
  end_date: 2019-02-10
  location: San Diego, USA
  name: 2nd International Conference on Intelligent Human Systems
  start_date: 2019-02-07
date_created: 2019-02-28T14:29:37Z
date_updated: 2023-03-15T13:50:03Z
department:
- _id: DEP7020
- _id: DEP1305
doi: 10.1007/978-3-030-11051-2_44
editor:
- first_name: 'Waldemar '
  full_name: 'Karwowski, Waldemar '
  last_name: Karwowski
- first_name: Tareq
  full_name: Ahram, Tareq
  last_name: Ahram
keyword:
- Assistance systems
- Manual assembly
- Cognitive ergonomics
language:
- iso: eng
main_file_link:
- url: https://link.springer.com/chapter/10.1007/978-3-030-11051-2_44
page: 286-292
place: Cham
publication: Advances in Intelligent Systems and Computing
publication_identifier:
  eisbn:
  - 978-3-030-11051-2
  eissn:
  - 2194-5365
  isbn:
  - 978-3-030-11050-5
  issn:
  - 2194-5357
publication_status: published
publisher: Springer International Publishing
quality_controlled: '1'
status: public
title: How to Design Assembly Assistance Systems
type: conference
user_id: '49010'
year: 2019
...
---
_id: '222'
abstract:
- lang: ger
  text: Die Komplexität in der manuellen Montage steigt. In der sog. Mehrprodukt-
    oder Variantenmontage hat der Beschäftigte permanent zwischen verschiedenen Alternativen
    auszuwählen. Dies betrifft z.B. zu montierende Teile, Werkzeuge, Fügeverfahren
    oder Hilfsmittel, die in ganz unterschiedlichen Kombinationen zu verwenden sind.
    Der Montageprozess wird dadurch aus Sicht des Beschäftigten zu einem kontinuierlichen
    Auswahlprozess. Dieser stellt zunehmend höhere informatorische und kognitive Anforderungen
    und steigert die mentale Beanspruchung. Dies hat negative Auswirkungen auf die
    Arbeitsproduktivität. Informatorische Assistenzsysteme gelten als geeignete Instrumente,
    moderierenden Einfluss auf diese Entwicklung zu nehmen. Entscheidende Stellgrößen
    dabei betreffen Fragen, wie komplex die Anforderungen und wie ausgeprägt die subjektiven
    Ressourcen sowie die mentalen Beanspruchungen sind. Aus diesen Überlegungen werden
    Empfehlungen zur Gestaltung von informatorischen Assistenzsystemen abgeleitet.
- lang: eng
  text: "Manual assembly increases in complexity. In the so-called multi-product-
    or mixed-model-assembly, the employee has to constantly make choices between different
    alternatives. This concerns e. g. parts to be assembled, tools, fixing methods
    or materials that can be processed in very different combinations. From the perspective
    of a worker the assembly process becomes a continuous choice process, setting
    increasingly higher informational and cognitive demands and increasing mental
    strain. This has a negative impact on labor productivity. Information Assistance
    Systems are considered appropriate tools to take moderating influence on this
    development. However, it should be considered how complex demands are as well
    as how pronounced subjective resources and mental strain are. Based on these considerations,
    recommendations for the design of information assistance systems are derived.\r\n\r\nPractical
    Relevance: Manufacturing industry faces the demanding task of producing more and
    more product variants even in manual assembly. As a result, assembly workers have
    to process more information and are therefore exposed to greater stress. In order
    to avoid the resulting loss of labor productivity, assembly systems are increasingly
    integrating informational assistance systems that, on the one hand, support cognitive
    processing and, on the other hand, reduce stress. Various design recommendations
    are given for such informational assistance systems."
author:
- first_name: Manfred
  full_name: Bornewasser, Manfred
  last_name: Bornewasser
- first_name: Sven
  full_name: Hinrichsen, Sven
  id: '49010'
  last_name: Hinrichsen
- first_name: Dominic
  full_name: Bläsing, Dominic
  last_name: Bläsing
citation:
  ama: 'Bornewasser M, Hinrichsen S, Bläsing D. Informatorische Assistenzsysteme in
    der manuellen Montage: Ein nützliches Werkzeug zur Reduktion mentaler Beanspruchung?
    <i>Zeitschrift für Arbeitswissenschaft</i>. 2018;72(4):264-275. doi:<a href="https://doi.org/10.1007/s41449-018-0123-x">https://doi.org/10.1007/s41449-018-0123-x</a>'
  apa: 'Bornewasser, M., Hinrichsen, S., &#38; Bläsing, D. (2018). Informatorische
    Assistenzsysteme in der manuellen Montage: Ein nützliches Werkzeug zur Reduktion
    mentaler Beanspruchung? <i>Zeitschrift für Arbeitswissenschaft</i>, <i>72</i>(4),
    264–275. <a href="https://doi.org/10.1007/s41449-018-0123-x">https://doi.org/10.1007/s41449-018-0123-x</a>'
  bjps: '<b>Bornewasser M, Hinrichsen S and Bläsing D</b> (2018) Informatorische Assistenzsysteme
    in der manuellen Montage: Ein nützliches Werkzeug zur Reduktion mentaler Beanspruchung?
    <i>Zeitschrift für Arbeitswissenschaft</i> <b>72</b>, 264–275.'
  chicago: 'Bornewasser, Manfred, Sven Hinrichsen, and Dominic Bläsing. “Informatorische
    Assistenzsysteme in der manuellen Montage: Ein nützliches Werkzeug zur Reduktion
    mentaler Beanspruchung?” <i>Zeitschrift für Arbeitswissenschaft</i> 72, no. 4
    (2018): 264–75. <a href="https://doi.org/10.1007/s41449-018-0123-x">https://doi.org/10.1007/s41449-018-0123-x</a>.'
  chicago-de: 'Bornewasser, Manfred, Sven Hinrichsen und Dominic Bläsing. 2018. Informatorische
    Assistenzsysteme in der manuellen Montage: Ein nützliches Werkzeug zur Reduktion
    mentaler Beanspruchung? <i>Zeitschrift für Arbeitswissenschaft</i> 72, Nr. 4:
    264–275. doi:<a href="https://doi.org/10.1007/s41449-018-0123-x,">https://doi.org/10.1007/s41449-018-0123-x,</a>
    .'
  din1505-2-1: '<span style="font-variant:small-caps;">Bornewasser, Manfred</span>
    ; <span style="font-variant:small-caps;">Hinrichsen, Sven</span> ; <span style="font-variant:small-caps;">Bläsing,
    Dominic</span>: Informatorische Assistenzsysteme in der manuellen Montage: Ein
    nützliches Werkzeug zur Reduktion mentaler Beanspruchung? In: <i>Zeitschrift für
    Arbeitswissenschaft</i> Bd. 72. Berlin Heidelberg, Springer (2018), Nr. 4, S. 264–275'
  havard: 'M. Bornewasser, S. Hinrichsen, D. Bläsing, Informatorische Assistenzsysteme
    in der manuellen Montage: Ein nützliches Werkzeug zur Reduktion mentaler Beanspruchung?,
    Zeitschrift für Arbeitswissenschaft. 72 (2018) 264–275.'
  ieee: 'M. Bornewasser, S. Hinrichsen, and D. Bläsing, “Informatorische Assistenzsysteme
    in der manuellen Montage: Ein nützliches Werkzeug zur Reduktion mentaler Beanspruchung?,”
    <i>Zeitschrift für Arbeitswissenschaft</i>, vol. 72, no. 4, pp. 264–275, 2018.'
  mla: 'Bornewasser, Manfred, et al. “Informatorische Assistenzsysteme in der manuellen
    Montage: Ein nützliches Werkzeug zur Reduktion mentaler Beanspruchung?” <i>Zeitschrift
    für Arbeitswissenschaft</i>, vol. 72, no. 4, Springer, 2018, pp. 264–75, doi:<a
    href="https://doi.org/10.1007/s41449-018-0123-x">https://doi.org/10.1007/s41449-018-0123-x</a>.'
  short: M. Bornewasser, S. Hinrichsen, D. Bläsing, Zeitschrift für Arbeitswissenschaft
    72 (2018) 264–275.
  ufg: '<b>Bornewasser, Manfred et. al. (2018)</b>: Informatorische Assistenzsysteme
    in der manuellen Montage: Ein nützliches Werkzeug zur Reduktion mentaler Beanspruchung?,
    in: <i>Zeitschrift für Arbeitswissenschaft</i> <i>72</i> (<i>4</i>), S. 264–275.'
  van: 'Bornewasser M, Hinrichsen S, Bläsing D. Informatorische Assistenzsysteme in
    der manuellen Montage: Ein nützliches Werkzeug zur Reduktion mentaler Beanspruchung?
    Zeitschrift für Arbeitswissenschaft. 2018;72(4):264–75.'
date_created: 2018-11-06T13:25:05Z
date_updated: 2023-03-15T13:49:39Z
department:
- _id: DEP7020
- _id: DEP1305
doi: https://doi.org/10.1007/s41449-018-0123-x
intvolume: '        72'
issue: '4'
keyword:
- Complexity
- Mental workload
- Objective measurement
- Informational assistance systems
- Cognitive ergonomics
language:
- iso: ger
main_file_link:
- url: https://link.springer.com/article/10.1007%2Fs41449-018-0123-x#Abs2
page: 264-275
place: Berlin Heidelberg
project:
- _id: FBB6D104-44D9-11E9-AA25-B54CDB794CE1
  name: Montexas 4.0
publication: Zeitschrift für Arbeitswissenschaft
publication_identifier:
  issn:
  - 0340-2444
publication_status: published
publisher: Springer
quality_controlled: '1'
related_material:
  link:
  - relation: contains
    url: https://link.springer.com/article/10.1007%2Fs41449-018-0123-x#Abs2
status: public
title: 'Informatorische Assistenzsysteme in der manuellen Montage: Ein nützliches
  Werkzeug zur Reduktion mentaler Beanspruchung?'
type: journal_article
user_id: '49010'
volume: 72
year: 2018
...