@article{6925,
  abstract     = {{The compatibility concept is widely used in psychology and ergonomics. It describes the fit between elements of a sociotechnical system which is a prerequisite to successfully cooperate towards a common goal. For at least three decades, cognitive compatibility is of increasing importance. It describes the fit of externally presented information, information processing, and the required motor action. However, with increasing system complexity, probability for incompatibility increases, too, leading to time losses, errors and overall degraded performance. The elimination of cognitive incompatibilities through ergonomic measures at the workplace requires a lot of creativity and effort. Using practical examples from mixed-model assembly, improved information management and the use of informational assistance systems are discussed as promising ergonomic approaches. The ultimate goal is to avoid cognitive overload, for example in part picking or assembly tools choosing. To find a fit between externally mediated work instructions via displays and the subjectively used internal models and competencies is a challenging task. Only if this fit is given the system is perceived as beneficial. To achieve this, the assistance system should be configurable to fit individual needs as far as possible. Successful system design requires early participation and comprehensive integration of the assistance systems into the existing IT infrastructure.

Practical relevance: Varied manual assembly requires a high degree of cognitive work. A rise in complexity of the assembly task increases the risk that cognitive incompatibility and thus cognitive overload will occur more frequently. It is shown that such unhealthy conditions can be countered by better information presentation and by the use of individually adaptable informational assistance systems.}},
  author       = {{Bläsing, Dominic and Bornewasser, Manfred and Hinrichsen, Sven}},
  issn         = {{0340-2444}},
  journal      = {{Zeitschrift für Arbeitswissenschaft}},
  keywords     = {{Compatibility, Mental model, Mental workload, Multi-model assembly, Informational assistance systems}},
  publisher    = {{Springer}},
  title        = {{{Cognitive compatibility in modern manual mixed-model assembly systems}}},
  doi          = {{10.1007/s41449-021-00296-1}},
  year         = {{2021}},
}

@inbook{6918,
  abstract     = {{Manual assembly is shaped by increasing product complexity with higher scope of work and fluctuating demands. To cope with these changes, employees need to collect and process more information. Companies, therefore, face a wide range of challenges, particularly in terms of information supply. Informational assistance systems provide employees with cognitive support, helping to manage complexity. To evaluate the potentials of such systems a laboratory study is accomplished at the Laboratory for Industrial Engineering of the Ostwestfalen-Lippe University of Applied Sciences and Arts. In this paper, selected results of the laboratory study are presented and recommendations for a configuration of assembly assistance systems are derived from the results.}},
  author       = {{Bendzioch, Sven and Hinrichsen, Sven}},
  booktitle    = {{Advances in Intelligent Systems and Computing}},
  editor       = {{Nunes, I.}},
  isbn         = {{9783030513689}},
  issn         = {{2194-5357}},
  keywords     = {{Informational assistance systems, Manual assembly, Human-machine interaction, Laboratory studies}},
  pages        = {{25--31}},
  publisher    = {{Springer}},
  title        = {{{How to Configure Assembly Assistance Systems – Results of a Laboratory Study}}},
  doi          = {{10.1007/978-3-030-51369-6_4}},
  volume       = {{1207}},
  year         = {{2020}},
}

@article{222,
  abstract     = {{Die Komplexität in der manuellen Montage steigt. In der sog. Mehrprodukt- oder Variantenmontage hat der Beschäftigte permanent zwischen verschiedenen Alternativen auszuwählen. Dies betrifft z.B. zu montierende Teile, Werkzeuge, Fügeverfahren oder Hilfsmittel, die in ganz unterschiedlichen Kombinationen zu verwenden sind. Der Montageprozess wird dadurch aus Sicht des Beschäftigten zu einem kontinuierlichen Auswahlprozess. Dieser stellt zunehmend höhere informatorische und kognitive Anforderungen und steigert die mentale Beanspruchung. Dies hat negative Auswirkungen auf die Arbeitsproduktivität. Informatorische Assistenzsysteme gelten als geeignete Instrumente, moderierenden Einfluss auf diese Entwicklung zu nehmen. Entscheidende Stellgrößen dabei betreffen Fragen, wie komplex die Anforderungen und wie ausgeprägt die subjektiven Ressourcen sowie die mentalen Beanspruchungen sind. Aus diesen Überlegungen werden Empfehlungen zur Gestaltung von informatorischen Assistenzsystemen abgeleitet.}},
  author       = {{Bornewasser, Manfred and Hinrichsen, Sven and Bläsing, Dominic}},
  issn         = {{0340-2444}},
  journal      = {{Zeitschrift für Arbeitswissenschaft}},
  keywords     = {{Complexity, Mental workload, Objective measurement, Informational assistance systems, Cognitive ergonomics}},
  number       = {{4}},
  pages        = {{264--275}},
  publisher    = {{Springer}},
  title        = {{{Informatorische Assistenzsysteme in der manuellen Montage: Ein nützliches Werkzeug zur Reduktion mentaler Beanspruchung?}}},
  doi          = {{https://doi.org/10.1007/s41449-018-0123-x}},
  volume       = {{72}},
  year         = {{2018}},
}