@inproceedings{686,
  abstract     = {{A high level of productivity for current and future services is a critical success factor for companies. When the productivity of services is unknown or incorrect, resources are wasted and opportunities are missed. To respond to this challenge, a simulation modelfor the prospective description of a complex service provision was developed in order to support companies to create a robust offering of services.Focusing on the domain of factory planning, we illustrate howan extended Stochastic Resource-Constrained Project Scheduling Problem(SRCPSP) can be applied for developing proposals. The presented validation study confirms that the approach is capable to calculate and optimize the planning objectives when developing a service for complex engineering projects}},
  author       = {{Tackenberg, Sven and Duckwitz, Sönke and Gamber, Thilo Gerhard}},
  booktitle    = {{Production Engineering and Management}},
  editor       = {{Villmer, Franz-Josef and Padoano, Elio}},
  isbn         = {{978-3-946856-03-0}},
  keywords     = {{SRCPSP, Simulation, Petri Nets, Proposal development}},
  location     = {{Lemgo}},
  number       = {{1}},
  pages        = {{271--281}},
  title        = {{{Robust Planning of the Provision of complex Services}}},
  year         = {{2018}},
}