---
_id: '11972'
abstract:
- lang: eng
  text: As companies increasingly adopt software applications to improve business
    efficiency, often digitization gaps arise when legacy systems fail to integrate
    with new applications. These gaps often result in redundant task execution across
    incompatible systems. Robotic Process Automation (RPA) emerges as a solution by
    automating such tasks. However, selecting the right processes that will be subjected
    to RPA is crucial to avoid failures and resource waste. Therefore, this paper
    introduces a four-stage method to evaluate processes for RPA suitability, grounded
    on the Analytic Hierarchy Process (AHP). By systematically analyzing scientific
    literature and incorporating weights from RPA experts, this paper sheds light
    on the complex nature of process selection criteria for RPA. Tested in a company,
    the method facilitates the process selection, indicating its practical applicability.
author:
- first_name: Frederic
  full_name: Meyer, Frederic
  id: '70963'
  last_name: Meyer
- first_name: Sven
  full_name: Hinrichsen, Sven
  id: '49010'
  last_name: Hinrichsen
- first_name: Elio
  full_name: Padoano, Elio
  last_name: Padoano
citation:
  ama: Meyer F, Hinrichsen S, Padoano E. <i>A Structured Method for the Selection
    of Business Processes Suitable for Robotic Process Automation</i>. Vol 158. (Ahram
    T, Karwowski W, Etinger D, Mijač T, eds.). AHFE International; 2024. doi:<a href="https://doi.org/10.54941/ahfe1005524">10.54941/ahfe1005524</a>
  apa: 'Meyer, F., Hinrichsen, S., &#38; Padoano, E. (2024). A Structured Method for
    the Selection of Business Processes Suitable for Robotic Process Automation. In
    T. Ahram, W. Karwowski, D. Etinger, &#38; T. Mijač (Eds.), <i>Human Systems Engineering
    and Design (IHSED2024): Future Trends and Applications</i> (Vol. 158). AHFE International.
    <a href="https://doi.org/10.54941/ahfe1005524">https://doi.org/10.54941/ahfe1005524</a>'
  bjps: '<b>Meyer F, Hinrichsen S and Padoano E</b> (2024) <i>A Structured Method
    for the Selection of Business Processes Suitable for Robotic Process Automation</i>,
    Ahram T et al. (eds). New York,NY: AHFE International.'
  chicago: 'Meyer, Frederic, Sven Hinrichsen, and Elio Padoano. <i>A Structured Method
    for the Selection of Business Processes Suitable for Robotic Process Automation</i>.
    Edited by Tareq  Ahram, Waldemar  Karwowski, Darko  Etinger, and Tea  Mijač. <i>Human
    Systems Engineering and Design (IHSED2024): Future Trends and Applications</i>.
    Vol. 158. Applied Human Factors and Ergonomics International . New York,NY: AHFE
    International, 2024. <a href="https://doi.org/10.54941/ahfe1005524">https://doi.org/10.54941/ahfe1005524</a>.'
  chicago-de: 'Meyer, Frederic, Sven Hinrichsen und Elio Padoano. 2024. <i>A Structured
    Method for the Selection of Business Processes Suitable for Robotic Process Automation</i>.
    Hg. von Tareq  Ahram, Waldemar  Karwowski, Darko  Etinger, und Tea  Mijač. <i>Human
    Systems Engineering and Design (IHSED2024): Future Trends and Applications</i>.
    Bd. 158. Applied Human Factors and Ergonomics International . New York,NY: AHFE
    International. doi:<a href="https://doi.org/10.54941/ahfe1005524">10.54941/ahfe1005524</a>,
    .'
  din1505-2-1: '<span style="font-variant:small-caps;">Meyer, Frederic</span> ; <span
    style="font-variant:small-caps;">Hinrichsen, Sven</span> ; <span style="font-variant:small-caps;">Padoano,
    Elio</span> ; <span style="font-variant:small-caps;">Ahram, T.</span> ; <span
    style="font-variant:small-caps;">Karwowski, W.</span> ; <span style="font-variant:small-caps;">Etinger,
    D.</span> ; <span style="font-variant:small-caps;">Mijač, T.</span> (Hrsg.): <i>A
    Structured Method for the Selection of Business Processes Suitable for Robotic
    Process Automation</i>, <i>Applied Human Factors and Ergonomics International
    </i>. Bd. 158. New York,NY : AHFE International, 2024'
  havard: F. Meyer, S. Hinrichsen, E. Padoano, A Structured Method for the Selection
    of Business Processes Suitable for Robotic Process Automation, AHFE International,
    New York,NY, 2024.
  ieee: 'F. Meyer, S. Hinrichsen, and E. Padoano, <i>A Structured Method for the Selection
    of Business Processes Suitable for Robotic Process Automation</i>, vol. 158. New
    York,NY: AHFE International, 2024. doi: <a href="https://doi.org/10.54941/ahfe1005524">10.54941/ahfe1005524</a>.'
  mla: 'Meyer, Frederic, et al. “A Structured Method for the Selection of Business
    Processes Suitable for Robotic Process Automation.” <i>Human Systems Engineering
    and Design (IHSED2024): Future Trends and Applications</i>, edited by Tareq  Ahram
    et al., vol. 158, AHFE International, 2024, <a href="https://doi.org/10.54941/ahfe1005524">https://doi.org/10.54941/ahfe1005524</a>.'
  short: F. Meyer, S. Hinrichsen, E. Padoano, A Structured Method for the Selection
    of Business Processes Suitable for Robotic Process Automation, AHFE International,
    New York,NY, 2024.
  ufg: '<b>Meyer, Frederic/Hinrichsen, Sven/Padoano, Elio</b>: A Structured Method
    for the Selection of Business Processes Suitable for Robotic Process Automation,
    Bd. 158, hg. von Ahram, Tareq u. a., New York,NY 2024 (Applied Human Factors and
    Ergonomics International ).'
  van: 'Meyer F, Hinrichsen S, Padoano E. A Structured Method for the Selection of
    Business Processes Suitable for Robotic Process Automation. Ahram T, Karwowski
    W, Etinger D, Mijač T, editors. Human Systems Engineering and Design (IHSED2024):
    Future Trends and Applications. New York,NY: AHFE International; 2024. (Applied
    Human Factors and Ergonomics International ; vol. 158).'
conference:
  end_date: 2024-09-26
  location: Split
  name: 'Human Systems Engineering and Design (IHSED2024): Future Trends and Applications.'
  start_date: 2024-09-24
date_created: 2024-10-01T15:24:03Z
date_updated: 2025-11-10T16:16:08Z
department:
- _id: DEP7020
- _id: DEP1305
doi: 10.54941/ahfe1005524
editor:
- first_name: 'Tareq '
  full_name: 'Ahram, Tareq '
  last_name: Ahram
- first_name: 'Waldemar '
  full_name: 'Karwowski, Waldemar '
  last_name: Karwowski
- first_name: 'Darko '
  full_name: 'Etinger, Darko '
  last_name: Etinger
- first_name: 'Tea '
  full_name: 'Mijač, Tea '
  last_name: Mijač
intvolume: '       158'
keyword:
- Analytic Hierarchy Process (AHP)
- Evaluation Method
- MCDM
- Robotic Process Automation (RPA)
- Selection Criteria
- Systematic Literature Review (SLR)
language:
- iso: eng
main_file_link:
- open_access: '1'
oa: '1'
place: New York,NY
publication: 'Human Systems Engineering and Design (IHSED2024): Future Trends and
  Applications'
publication_identifier:
  eissn:
  - 2771-0718
  isbn:
  - 978-1-964867-34-2
publication_status: published
publisher: AHFE International
quality_controlled: '1'
series_title: 'Applied Human Factors and Ergonomics International '
status: public
title: A Structured Method for the Selection of Business Processes Suitable for Robotic
  Process Automation
type: conference_editor_article
user_id: '49010'
volume: 158
year: '2024'
...