---
_id: '8344'
abstract:
- lang: eng
  text: 'BACKGROUND:The future of work in Germany is shaped by megatrends like globalization,
    automatization, digitization, and the demographic change. Furthermore, mass customization
    and the increasing usage of AI even in manual assembly offers new opportunities
    as well as it creates new challenges. OBJECTIVE:The trend towards mass customization
    in turn leads to increased complexity in production, which results in additional
    mental workload. This effect will continue in the foreseeable future. METHOD:Especially
    for small and medium sized companies, the backbone of Germany’s economy, automatization
    and Human-Robot-Collaboration will take time to develop. Information assistance
    systems are and will be a bridging technology to help organizations to manage
    increasing complexity and the mental workload of their employees to not only boost
    productivity but also keep their workforce healthy. The ongoing demographic change
    further underlines the need to use information assistance systems to compensate
    possible age-associated deficits, but also keep older employees committed to their
    work and avoid effects of disengagement or disenfranchisement through participatory
    ergonomics. RESULTS: Information assistance systems can only develop their inherent
    potential if they are designed to support employees of varying age, competence
    levels, and affinity for technology. Participatory development and early engagement
    are key factors for an increased acceptance and usage of the systems as well as
    the individualization to make it suitable for each individual employee. CONCLUSION:Expanding
    the functionalities to an adaptive assistance system, using physiological correlates
    of mental workload as an input, is conceivable in the future. '
article_type: original
author:
- first_name: Dominic
  full_name: Bläsing, Dominic
  last_name: Bläsing
- first_name: Sven
  full_name: Hinrichsen, Sven
  id: '49010'
  last_name: Hinrichsen
- first_name: Susanne
  full_name: Wurm, Susanne
  last_name: Wurm
- first_name: Manfred
  full_name: Bornewasser, Manfred
  last_name: Bornewasser
citation:
  ama: Bläsing D, Hinrichsen S, Wurm S, Bornewasser M. Information assistance systems
    as preventive mediators between increasing customization and mental workload.
    <i>Work</i>. 2022;72(4):1535-1548. doi:<a href="http://doi.org/10.3233/WOR-211283">http://doi.org/10.3233/WOR-211283</a>
  apa: Bläsing, D., Hinrichsen, S., Wurm, S., &#38; Bornewasser, M. (2022). Information
    assistance systems as preventive mediators between increasing customization and
    mental workload. <i>Work</i>, <i>72</i>(4), 1535–1548. <a href="https://doi.org/10.3233/WOR-211283">https://doi.org/10.3233/WOR-211283</a>
  bjps: <b>Bläsing D <i>et al.</i></b> (2022) Information Assistance Systems as Preventive
    Mediators between Increasing Customization and Mental Workload. <i>Work</i> <b>72</b>,
    1535–1548.
  chicago: 'Bläsing, Dominic, Sven Hinrichsen, Susanne Wurm, and Manfred Bornewasser.
    “Information Assistance Systems as Preventive Mediators between Increasing Customization
    and Mental Workload.” <i>Work</i> 72, no. 4 (2022): 1535–48. <a href="https://doi.org/10.3233/WOR-211283">https://doi.org/10.3233/WOR-211283</a>.'
  chicago-de: 'Bläsing, Dominic, Sven Hinrichsen, Susanne Wurm und Manfred Bornewasser.
    2022. Information assistance systems as preventive mediators between increasing
    customization and mental workload. <i>Work</i> 72, Nr. 4: 1535–1548. doi:<a href="http://doi.org/10.3233/WOR-211283">http://doi.org/10.3233/WOR-211283</a>,
    .'
  din1505-2-1: '<span style="font-variant:small-caps;">Bläsing, Dominic</span> ; <span
    style="font-variant:small-caps;">Hinrichsen, Sven</span> ; <span style="font-variant:small-caps;">Wurm,
    Susanne</span> ; <span style="font-variant:small-caps;">Bornewasser, Manfred</span>:
    Information assistance systems as preventive mediators between increasing customization
    and mental workload. In: <i>Work</i> Bd. 72. Amsterdam, IOS Press (2022), Nr. 4,
    S. 1535–1548'
  havard: D. Bläsing, S. Hinrichsen, S. Wurm, M. Bornewasser, Information assistance
    systems as preventive mediators between increasing customization and mental workload,
    Work. 72 (2022) 1535–1548.
  ieee: 'D. Bläsing, S. Hinrichsen, S. Wurm, and M. Bornewasser, “Information assistance
    systems as preventive mediators between increasing customization and mental workload,”
    <i>Work</i>, vol. 72, no. 4, pp. 1535–1548, 2022, doi: <a href="http://doi.org/10.3233/WOR-211283">http://doi.org/10.3233/WOR-211283</a>.'
  mla: Bläsing, Dominic, et al. “Information Assistance Systems as Preventive Mediators
    between Increasing Customization and Mental Workload.” <i>Work</i>, vol. 72, no.
    4, 2022, pp. 1535–48, <a href="https://doi.org/10.3233/WOR-211283">https://doi.org/10.3233/WOR-211283</a>.
  short: D. Bläsing, S. Hinrichsen, S. Wurm, M. Bornewasser, Work 72 (2022) 1535–1548.
  ufg: '<b>Bläsing, Dominic u. a.</b>: Information assistance systems as preventive
    mediators between increasing customization and mental workload, in: <i>Work</i>
    72 (2022), H. 4,  S. 1535–1548.'
  van: Bläsing D, Hinrichsen S, Wurm S, Bornewasser M. Information assistance systems
    as preventive mediators between increasing customization and mental workload.
    Work. 2022;72(4):1535–48.
date_created: 2022-06-12T09:24:46Z
date_updated: 2024-08-08T07:57:55Z
department:
- _id: DEP7020
- _id: DEP1305
doi: http://doi.org/10.3233/WOR-211283
intvolume: '        72'
issue: '4'
keyword:
- Cognitive ergonomics
- aging workforce
- complexity
- mixed-model assembly
language:
- iso: eng
page: 1535-1548
place: Amsterdam
publication: Work
publication_identifier:
  eissn:
  - '1875-9270 '
  issn:
  - 1051-9815
publication_status: published
publisher: IOS Press
quality_controlled: '1'
status: public
title: Information assistance systems as preventive mediators between increasing customization
  and mental workload
type: scientific_journal_article
user_id: '83781'
volume: 72
year: '2022'
...