---
_id: '6925'
abstract:
- lang: eng
  text: "The compatibility concept is widely used in psychology and ergonomics. It
    describes the fit between elements of a sociotechnical system which is a prerequisite
    to successfully cooperate towards a common goal. For at least three decades, cognitive
    compatibility is of increasing importance. It describes the fit of externally
    presented information, information processing, and the required motor action.
    However, with increasing system complexity, probability for incompatibility increases,
    too, leading to time losses, errors and overall degraded performance. The elimination
    of cognitive incompatibilities through ergonomic measures at the workplace requires
    a lot of creativity and effort. Using practical examples from mixed-model assembly,
    improved information management and the use of informational assistance systems
    are discussed as promising ergonomic approaches. The ultimate goal is to avoid
    cognitive overload, for example in part picking or assembly tools choosing. To
    find a fit between externally mediated work instructions via displays and the
    subjectively used internal models and competencies is a challenging task. Only
    if this fit is given the system is perceived as beneficial. To achieve this, the
    assistance system should be configurable to fit individual needs as far as possible.
    Successful system design requires early participation and comprehensive integration
    of the assistance systems into the existing IT infrastructure.\r\n\r\nPractical
    relevance: Varied manual assembly requires a high degree of cognitive work. A rise
    in complexity of the assembly task increases the risk that cognitive incompatibility
    and thus cognitive overload will occur more frequently. It is shown that such
    unhealthy conditions can be countered by better information presentation and by
    the use of individually adaptable informational assistance systems."
author:
- first_name: Dominic
  full_name: Bläsing, Dominic
  last_name: Bläsing
- first_name: Manfred
  full_name: Bornewasser, Manfred
  last_name: Bornewasser
- first_name: Sven
  full_name: Hinrichsen, Sven
  id: '49010'
  last_name: Hinrichsen
citation:
  ama: Bläsing D, Bornewasser M, Hinrichsen S. Cognitive compatibility in modern manual
    mixed-model assembly systems. <i>Zeitschrift für Arbeitswissenschaft</i>. 2021.
    doi:<a href="https://doi.org/10.1007/s41449-021-00296-1">10.1007/s41449-021-00296-1</a>
  apa: Bläsing, D., Bornewasser, M., &#38; Hinrichsen, S. (2021). Cognitive compatibility
    in modern manual mixed-model assembly systems. <i>Zeitschrift Für Arbeitswissenschaft</i>.
    <a href="https://doi.org/10.1007/s41449-021-00296-1">https://doi.org/10.1007/s41449-021-00296-1</a>
  bjps: <b>Bläsing D, Bornewasser M and Hinrichsen S</b> (2021) Cognitive Compatibility
    in Modern Manual Mixed-Model Assembly Systems. <i>Zeitschrift für Arbeitswissenschaft</i>.
  chicago: Bläsing, Dominic, Manfred Bornewasser, and Sven Hinrichsen. “Cognitive
    Compatibility in Modern Manual Mixed-Model Assembly Systems.” <i>Zeitschrift Für
    Arbeitswissenschaft</i>, 2021. <a href="https://doi.org/10.1007/s41449-021-00296-1">https://doi.org/10.1007/s41449-021-00296-1</a>.
  chicago-de: Bläsing, Dominic, Manfred Bornewasser und Sven Hinrichsen. 2021. Cognitive
    compatibility in modern manual mixed-model assembly systems. <i>Zeitschrift für
    Arbeitswissenschaft</i>. doi:<a href="https://doi.org/10.1007/s41449-021-00296-1,">10.1007/s41449-021-00296-1,</a>
    .
  din1505-2-1: '<span style="font-variant:small-caps;">Bläsing, Dominic</span> ; <span
    style="font-variant:small-caps;">Bornewasser, Manfred</span> ; <span style="font-variant:small-caps;">Hinrichsen,
    Sven</span>: Cognitive compatibility in modern manual mixed-model assembly systems.
    In: <i>Zeitschrift für Arbeitswissenschaft</i>, Springer (2021)'
  havard: D. Bläsing, M. Bornewasser, S. Hinrichsen, Cognitive compatibility in modern
    manual mixed-model assembly systems, Zeitschrift Für Arbeitswissenschaft. (2021).
  ieee: D. Bläsing, M. Bornewasser, and S. Hinrichsen, “Cognitive compatibility in
    modern manual mixed-model assembly systems,” <i>Zeitschrift für Arbeitswissenschaft</i>,
    2021.
  mla: Bläsing, Dominic, et al. “Cognitive Compatibility in Modern Manual Mixed-Model
    Assembly Systems.” <i>Zeitschrift Für Arbeitswissenschaft</i>, Springer, 2021,
    doi:<a href="https://doi.org/10.1007/s41449-021-00296-1">10.1007/s41449-021-00296-1</a>.
  short: D. Bläsing, M. Bornewasser, S. Hinrichsen, Zeitschrift Für Arbeitswissenschaft
    (2021).
  ufg: '<b>Bläsing, Dominic et. al. (2021)</b>: Cognitive compatibility in modern
    manual mixed-model assembly systems, in: <i>Zeitschrift für Arbeitswissenschaft</i>.'
  van: Bläsing D, Bornewasser M, Hinrichsen S. Cognitive compatibility in modern manual
    mixed-model assembly systems. Zeitschrift für Arbeitswissenschaft. 2021;
date_created: 2021-12-21T17:13:23Z
date_updated: 2023-03-15T13:50:08Z
department:
- _id: DEP7020
- _id: DEP1305
doi: 10.1007/s41449-021-00296-1
keyword:
- Compatibility
- Mental model
- Mental workload
- Multi-model assembly
- Informational assistance systems
language:
- iso: eng
publication: Zeitschrift für Arbeitswissenschaft
publication_identifier:
  issn:
  - 0340-2444
  - 2366-4681
publication_status: published
publisher: Springer
quality_controlled: '1'
status: public
title: Cognitive compatibility in modern manual mixed-model assembly systems
type: journal_article
user_id: '49010'
year: 2021
...
---
_id: '4377'
abstract:
- lang: eng
  text: Within the last years the concept of trust has attracted increased attention
    in the field of smart home environments. However, little is known about what determines
    trustworthiness in this context. For this reason the objective was to examine
    mental models in terms of anthropomorphic perception of smart home environments
    and its relation to trustworthiness. Two studies (N=36) were carried out in the
    Future Care Lab, a simulated intelligent home environment. We used the teach-back
    method to help participants to talk about the smart home environment technology
    and asked to generate a metaphor of an experienced home-monitoring scenario. Finally,
    we applied linguistic analysis of responses to detect anthropomorphic characteristics.
    In general, results demonstrate inspiring metaphors related to the personal assistance
    system, e.g. "like an airbag…" or "like a family member…", which might be useful
    for future interface designs and approaches of communication in the context of
    smart home environments. However, no relation of anthropomorphism and trustworthiness
    could be found. Therefore, we suggest an anthropomorphic threshold, which should
    be investigated by using an improved method and trust scale.
author:
- first_name: Oliver
  full_name: Sack, Oliver
  last_name: Sack
- first_name: Carsten
  full_name: Röcker, Carsten
  id: '61525'
  last_name: Röcker
citation:
  ama: Sack O, Röcker C. “Like a Family Member Who Takes Care of Me” – Users’ Anthropomorphic
    Representations and Trustworthiness of Smart Home Environments. <i>International
    Journal of Virtual Worlds and Human Computer Interaction</i>. 2014;2(1):28-36.
    doi:<a href="https://doi.org/10.11159/vwhci.2014.004">10.11159/vwhci.2014.004</a>
  apa: Sack, O., &#38; Röcker, C. (2014). “Like a Family Member Who Takes Care of
    Me” – Users’ Anthropomorphic Representations and Trustworthiness of Smart Home
    Environments. <i>International Journal of Virtual Worlds and Human Computer Interaction</i>,
    <i>2</i>(1), 28–36. <a href="https://doi.org/10.11159/vwhci.2014.004">https://doi.org/10.11159/vwhci.2014.004</a>
  bjps: <b>Sack O and Röcker C</b> (2014) “Like a Family Member Who Takes Care of
    Me” – Users’ Anthropomorphic Representations and Trustworthiness of Smart Home
    Environments. <i>International Journal of Virtual Worlds and Human Computer Interaction</i>
    <b>2</b>, 28–36.
  chicago: 'Sack, Oliver, and Carsten Röcker. “‘Like a Family Member Who Takes Care
    of Me’ – Users’ Anthropomorphic Representations and Trustworthiness of Smart Home
    Environments.” <i>International Journal of Virtual Worlds and Human Computer Interaction</i>
    2, no. 1 (2014): 28–36. <a href="https://doi.org/10.11159/vwhci.2014.004">https://doi.org/10.11159/vwhci.2014.004</a>.'
  chicago-de: 'Sack, Oliver und Carsten Röcker. 2014. “Like a Family Member Who Takes
    Care of Me” – Users’ Anthropomorphic Representations and Trustworthiness of Smart
    Home Environments. <i>International Journal of Virtual Worlds and Human Computer
    Interaction</i> 2, Nr. 1: 28–36. doi:<a href="https://doi.org/10.11159/vwhci.2014.004,">10.11159/vwhci.2014.004,</a>
    .'
  din1505-2-1: '<span style="font-variant:small-caps;">Sack, Oliver</span> ; <span
    style="font-variant:small-caps;">Röcker, Carsten</span>: “Like a Family Member
    Who Takes Care of Me” – Users’ Anthropomorphic Representations and Trustworthiness
    of Smart Home Environments. In: <i>International Journal of Virtual Worlds and
    Human Computer Interaction</i> Bd. 2.   Orléans, ON ,  Avestia Publishing, International
    ASET Inc.  (2014), Nr. 1, S. 28–36'
  havard: O. Sack, C. Röcker, “Like a Family Member Who Takes Care of Me” – Users’
    Anthropomorphic Representations and Trustworthiness of Smart Home Environments,
    International Journal of Virtual Worlds and Human Computer Interaction. 2 (2014)
    28–36.
  ieee: O. Sack and C. Röcker, “‘Like a Family Member Who Takes Care of Me’ – Users’
    Anthropomorphic Representations and Trustworthiness of Smart Home Environments,”
    <i>International Journal of Virtual Worlds and Human Computer Interaction</i>,
    vol. 2, no. 1, pp. 28–36, 2014.
  mla: Sack, Oliver, and Carsten Röcker. “‘Like a Family Member Who Takes Care of
    Me’ – Users’ Anthropomorphic Representations and Trustworthiness of Smart Home
    Environments.” <i>International Journal of Virtual Worlds and Human Computer Interaction</i>,
    vol. 2, no. 1,  Avestia Publishing, International ASET Inc. , 2014, pp. 28–36,
    doi:<a href="https://doi.org/10.11159/vwhci.2014.004">10.11159/vwhci.2014.004</a>.
  short: O. Sack, C. Röcker, International Journal of Virtual Worlds and Human Computer
    Interaction 2 (2014) 28–36.
  ufg: '<b>Sack, Oliver/Röcker, Carsten (2014)</b>: “Like a Family Member Who Takes
    Care of Me” – Users’ Anthropomorphic Representations and Trustworthiness of Smart
    Home Environments, in: <i>International Journal of Virtual Worlds and Human Computer
    Interaction</i> <i>2</i> (<i>1</i>), S. 28–36.'
  van: Sack O, Röcker C. “Like a Family Member Who Takes Care of Me” – Users’ Anthropomorphic
    Representations and Trustworthiness of Smart Home Environments. International
    Journal of Virtual Worlds and Human Computer Interaction. 2014;2(1):28–36.
date_created: 2021-01-14T10:13:27Z
date_updated: 2023-03-15T13:49:52Z
department:
- _id: DEP5023
doi: 10.11159/vwhci.2014.004
extern: '1'
intvolume: '         2'
issue: '1'
keyword:
- Smart environment
- e-health
- user study
- mental model
- anthropomorphism
- metaphor
- technology acceptance
- trust
- evaluation
language:
- iso: eng
main_file_link:
- open_access: '1'
oa: '1'
page: 28 - 36
place: '  Orléans, ON '
publication: International Journal of Virtual Worlds and Human Computer Interaction
publication_identifier:
  eissn:
  - 2368-6103
publication_status: published
publisher: ' Avestia Publishing, International ASET Inc. '
status: public
title: “Like a Family Member Who Takes Care of Me” – Users’ Anthropomorphic Representations
  and Trustworthiness of Smart Home Environments
type: journal_article
user_id: '15514'
volume: 2
year: 2014
...
---
_id: '4381'
abstract:
- lang: eng
  text: This article reports on two user studies exploring the knowledge of end users
    about technical processes of technology-enhanced home environments, which are
    often assumed to play an important role for attitudes such as privacy and security.
    In the first study (n=12 participants between 19-71 years of age), we analyzed
    user knowledge about technical processes using the teach-back methodology. In
    the second study, we additionally applied new developed questionnaires and analyzed
    participants’ data (n=24 participants between 19-76 years of age) regarding relations
    of user factors, users’ knowledge about technical processes and attitudes such
    as privacy and security of technology-enhanced environments. In contrast to existing
    assumptions, the results showed that general structural knowledge about technical
    processes was not related with attitudes such as privacy and security. Additionally,
    we found that most participants had only relatively superficial knowledge about
    technical processes, which was further influenced by age and technology experience.
author:
- first_name: Oliver
  full_name: Sack, Oliver
  last_name: Sack
- first_name: Carsten
  full_name: Röcker, Carsten
  id: '61525'
  last_name: Röcker
citation:
  ama: 'Sack O, Röcker C. Privacy and Security in Technology-Enhanced Environments:
    Exploring Users’ Knowledge about Technological Processes of Diverse User Groups.
    <i>Universal Journal of Psychology</i>. 2013;1(2):72-83. doi:<a href="https://doi.org/10.13189/ujp.2013.010207">10.13189/ujp.2013.010207</a>'
  apa: 'Sack, O., &#38; Röcker, C. (2013). Privacy and Security in Technology-Enhanced
    Environments: Exploring Users’ Knowledge about Technological Processes of Diverse
    User Groups. <i>Universal Journal of Psychology</i>, <i>1</i>(2), 72–83. <a href="https://doi.org/10.13189/ujp.2013.010207">https://doi.org/10.13189/ujp.2013.010207</a>'
  bjps: '<b>Sack O and Röcker C</b> (2013) Privacy and Security in Technology-Enhanced
    Environments: Exploring Users’ Knowledge about Technological Processes of Diverse
    User Groups. <i>Universal Journal of Psychology</i> <b>1</b>, 72–83.'
  chicago: 'Sack, Oliver, and Carsten Röcker. “Privacy and Security in Technology-Enhanced
    Environments: Exploring Users’ Knowledge about Technological Processes of Diverse
    User Groups.” <i>Universal Journal of Psychology</i> 1, no. 2 (2013): 72–83. <a
    href="https://doi.org/10.13189/ujp.2013.010207">https://doi.org/10.13189/ujp.2013.010207</a>.'
  chicago-de: 'Sack, Oliver und Carsten Röcker. 2013. Privacy and Security in Technology-Enhanced
    Environments: Exploring Users’ Knowledge about Technological Processes of Diverse
    User Groups. <i>Universal Journal of Psychology</i> 1, Nr. 2: 72–83. doi:<a href="https://doi.org/10.13189/ujp.2013.010207,">10.13189/ujp.2013.010207,</a>
    .'
  din1505-2-1: '<span style="font-variant:small-caps;">Sack, Oliver</span> ; <span
    style="font-variant:small-caps;">Röcker, Carsten</span>: Privacy and Security
    in Technology-Enhanced Environments: Exploring Users’ Knowledge about Technological
    Processes of Diverse User Groups. In: <i>Universal Journal of Psychology</i> Bd.
    1.   Alhambra, Calif., Horizion  (2013), Nr. 2, S. 72–83'
  havard: 'O. Sack, C. Röcker, Privacy and Security in Technology-Enhanced Environments:
    Exploring Users’ Knowledge about Technological Processes of Diverse User Groups,
    Universal Journal of Psychology. 1 (2013) 72–83.'
  ieee: 'O. Sack and C. Röcker, “Privacy and Security in Technology-Enhanced Environments:
    Exploring Users’ Knowledge about Technological Processes of Diverse User Groups,”
    <i>Universal Journal of Psychology</i>, vol. 1, no. 2, pp. 72–83, 2013.'
  mla: 'Sack, Oliver, and Carsten Röcker. “Privacy and Security in Technology-Enhanced
    Environments: Exploring Users’ Knowledge about Technological Processes of Diverse
    User Groups.” <i>Universal Journal of Psychology</i>, vol. 1, no. 2, Horizion
    , 2013, pp. 72–83, doi:<a href="https://doi.org/10.13189/ujp.2013.010207">10.13189/ujp.2013.010207</a>.'
  short: O. Sack, C. Röcker, Universal Journal of Psychology 1 (2013) 72–83.
  ufg: '<b>Sack, Oliver/Röcker, Carsten (2013)</b>: Privacy and Security in Technology-Enhanced
    Environments: Exploring Users’ Knowledge about Technological Processes of Diverse
    User Groups, in: <i>Universal Journal of Psychology</i> <i>1</i> (<i>2</i>), S.
    72–83.'
  van: 'Sack O, Röcker C. Privacy and Security in Technology-Enhanced Environments:
    Exploring Users’ Knowledge about Technological Processes of Diverse User Groups.
    Universal Journal of Psychology. 2013;1(2):72–83.'
date_created: 2021-01-15T10:49:18Z
date_updated: 2023-03-15T13:49:52Z
department:
- _id: DEP5023
doi: 10.13189/ujp.2013.010207
extern: '1'
intvolume: '         1'
issue: '2'
keyword:
- Technology-enhanced Environment
- Ambient Assisted Living
- Mental Model
- Teach Back
- Privacy
- Security
language:
- iso: eng
main_file_link:
- open_access: '1'
oa: '1'
page: 72 - 83
place: '  Alhambra, Calif.'
publication: Universal Journal of Psychology
publication_identifier:
  eissn:
  - '2332-3485 '
  isbn:
  - 2332-3477
publication_status: published
publisher: 'Horizion '
status: public
title: 'Privacy and Security in Technology-Enhanced Environments: Exploring Users’
  Knowledge about Technological Processes of Diverse User Groups'
type: journal_article
user_id: '15514'
volume: 1
year: 2013
...
