---
_id: '10645'
abstract:
- lang: eng
  text: Artificial Intelligence (AI)-based applications promise great potential benefits
    for companies. However, an isolated consideration of the technical system is not
    sufficient for the design. Rather, it is necessary to design the entire work system
    taking into account the socio-technical system approach. This enables the combination
    of the strengths of people and intelligent systems. This paper presents an approach
    for a socio-technical requirements elicitation in the design of AI-based systems
    by adapting the HTO-analysis. First, a mission statement is developed. Based on
    a detailed process modelling, existing data and systems are recorded. In addition,
    all relevant stakeholder groups are included by conducting interviews and surveys.
    Thus, the procedure enables the derivation of a comprehensive catalogue of requirements.
    The application of the approach is illustrated by using an example from industrial
    practice, the design of an intelligent workforce planning system.
author:
- first_name: Stefan
  full_name: Gabriel, Stefan
  last_name: Gabriel
- first_name: Dominik
  full_name: Bentler, Dominik
  last_name: Bentler
- first_name: Eva-Maria
  full_name: Grote, Eva-Maria
  last_name: Grote
- first_name: Caroline
  full_name: Junker, Caroline
  last_name: Junker
- first_name: David Meyer zu
  full_name: Wendischhoff, David Meyer zu
  last_name: Wendischhoff
- first_name: Michael
  full_name: Bansmann, Michael
  last_name: Bansmann
- first_name: Benedikt
  full_name: Latos, Benedikt
  last_name: Latos
- first_name: Daniela
  full_name: Hobscheidt, Daniela
  last_name: Hobscheidt
- first_name: Arno
  full_name: Kühn, Arno
  last_name: Kühn
- first_name: Roman
  full_name: Dumitrescu, Roman
  last_name: Dumitrescu
citation:
  ama: 'Gabriel S, Bentler D, Grote EM, et al. Requirements analysis for an intelligent
    workforce planning system: a socio-technical approach to design AI-based systems.
    <i>Procedia CIRP</i>. 2022;109:431-436. doi:<a href="https://doi.org/10.1016/j.procir.2022.05.274">10.1016/j.procir.2022.05.274</a>'
  apa: 'Gabriel, S., Bentler, D., Grote, E.-M., Junker, C., Wendischhoff, D. M. zu,
    Bansmann, M., Latos, B., Hobscheidt, D., Kühn, A., &#38; Dumitrescu, R. (2022).
    Requirements analysis for an intelligent workforce planning system: a socio-technical
    approach to design AI-based systems. <i>Procedia CIRP</i>, <i>109</i>, 431–436.
    <a href="https://doi.org/10.1016/j.procir.2022.05.274">https://doi.org/10.1016/j.procir.2022.05.274</a>'
  bjps: '<b>Gabriel S <i>et al.</i></b> (2022) Requirements Analysis for an Intelligent
    Workforce Planning System: A Socio-Technical Approach to Design AI-Based Systems.
    <i>Procedia CIRP</i> <b>109</b>, 431–436.'
  chicago: 'Gabriel, Stefan, Dominik Bentler, Eva-Maria Grote, Caroline Junker, David
    Meyer zu Wendischhoff, Michael Bansmann, Benedikt Latos, Daniela Hobscheidt, Arno
    Kühn, and Roman Dumitrescu. “Requirements Analysis for an Intelligent Workforce
    Planning System: A Socio-Technical Approach to Design AI-Based Systems.” <i>Procedia
    CIRP</i> 109 (2022): 431–36. <a href="https://doi.org/10.1016/j.procir.2022.05.274">https://doi.org/10.1016/j.procir.2022.05.274</a>.'
  chicago-de: 'Gabriel, Stefan, Dominik Bentler, Eva-Maria Grote, Caroline Junker,
    David Meyer zu Wendischhoff, Michael Bansmann, Benedikt Latos, Daniela Hobscheidt,
    Arno Kühn und Roman Dumitrescu. 2022. Requirements analysis for an intelligent
    workforce planning system: a socio-technical approach to design AI-based systems.
    <i>Procedia CIRP</i> 109: 431–436. doi:<a href="https://doi.org/10.1016/j.procir.2022.05.274">10.1016/j.procir.2022.05.274</a>,
    .'
  din1505-2-1: '<span style="font-variant:small-caps;"><span style="font-variant:small-caps;">Gabriel,
    Stefan</span> ; <span style="font-variant:small-caps;">Bentler, Dominik</span>
    ; <span style="font-variant:small-caps;">Grote, Eva-Maria</span> ; <span style="font-variant:small-caps;">Junker,
    Caroline</span> ; <span style="font-variant:small-caps;">Wendischhoff, David Meyer
    zu</span> ; <span style="font-variant:small-caps;">Bansmann, Michael</span> ;
    <span style="font-variant:small-caps;">Latos, Benedikt</span> ; <span style="font-variant:small-caps;">Hobscheidt,
    Daniela</span> ; u. a.</span>: Requirements analysis for an intelligent workforce
    planning system: a socio-technical approach to design AI-based systems. In: <i>Procedia
    CIRP</i> Bd. 109, Elsevier BV (2022), S. 431–436'
  havard: 'S. Gabriel, D. Bentler, E.-M. Grote, C. Junker, D.M. zu Wendischhoff, M.
    Bansmann, B. Latos, D. Hobscheidt, A. Kühn, R. Dumitrescu, Requirements analysis
    for an intelligent workforce planning system: a socio-technical approach to design
    AI-based systems, Procedia CIRP. 109 (2022) 431–436.'
  ieee: 'S. Gabriel <i>et al.</i>, “Requirements analysis for an intelligent workforce
    planning system: a socio-technical approach to design AI-based systems,” <i>Procedia
    CIRP</i>, vol. 109, pp. 431–436, 2022, doi: <a href="https://doi.org/10.1016/j.procir.2022.05.274">10.1016/j.procir.2022.05.274</a>.'
  mla: 'Gabriel, Stefan, et al. “Requirements Analysis for an Intelligent Workforce
    Planning System: A Socio-Technical Approach to Design AI-Based Systems.” <i>Procedia
    CIRP</i>, vol. 109, 2022, pp. 431–36, <a href="https://doi.org/10.1016/j.procir.2022.05.274">https://doi.org/10.1016/j.procir.2022.05.274</a>.'
  short: S. Gabriel, D. Bentler, E.-M. Grote, C. Junker, D.M. zu Wendischhoff, M.
    Bansmann, B. Latos, D. Hobscheidt, A. Kühn, R. Dumitrescu, Procedia CIRP 109 (2022)
    431–436.
  ufg: '<b>Gabriel, Stefan u. a.</b>: Requirements analysis for an intelligent workforce
    planning system: a socio-technical approach to design AI-based systems, in: <i>Procedia
    CIRP</i> 109 (2022),  S. 431–436.'
  van: 'Gabriel S, Bentler D, Grote EM, Junker C, Wendischhoff DM zu, Bansmann M,
    et al. Requirements analysis for an intelligent workforce planning system: a socio-technical
    approach to design AI-based systems. Procedia CIRP. 2022;109:431–6.'
date_created: 2023-10-30T10:13:04Z
date_updated: 2023-10-31T15:40:36Z
department:
- _id: DEP1522
doi: 10.1016/j.procir.2022.05.274
extern: '1'
intvolume: '       109'
keyword:
- socio-technial design socio-technial design
- requirements elicitation
- AI-human-collaboration
- 'work design : workforce planning requirements elicitation AI-human-collaboration
  work design workforce planning'
language:
- iso: eng
page: 431-436
publication: Procedia CIRP
publication_identifier:
  issn:
  - 2212-8271
publication_status: published
publisher: Elsevier BV
quality_controlled: '1'
status: public
title: 'Requirements analysis for an intelligent workforce planning system: a socio-technical
  approach to design AI-based systems'
type: journal_article
user_id: '83781'
volume: 109
year: '2022'
...