---
res:
  bibo_abstract:
  - Due to the superior job performing abilities and increasing computational capabilities,
    collaborating with artificial-intelligence-based services (AIBS or AI-based services)
    will be inevitable for employees in the service context. AI-based services in
    the form of virtual (e.g., chatbot) or physical (e.g., service robot) embodiments,
    which are characterized by a higher degree of autonomy and are intended to augment
    the tasks of human employees in a highly collaborative way, will increasingly
    become an integral part of employee’s work environment. Semi-structured interviews
    and a focus group discussion have been used to identify constructs driving employees’
    perception of AI-based services and their impact on wellbeing. Combined with a
    thorough literature analysis, relations between the identified constructs have
    been derived from introducing a conceptual model of employees’ willingness to
    collaborate (WTC). This study identifies technology characteristics, job demands,
    resources, and control as constructs, directly influencing employees’ perceived
    risk of AI-based services.@eng
  bibo_authorlist:
  - foaf_Person:
      foaf_givenName: Stefanie
      foaf_name: Paluch, Stefanie
      foaf_surname: Paluch
  - foaf_Person:
      foaf_givenName: Thomas
      foaf_name: Wittkop, Thomas
      foaf_surname: Wittkop
      foaf_workInfoHomepage: http://www.librecat.org/personId=61636
  bibo_doi: 10.1007/978-3-031-33898-4_12
  dct_date: 2023^xs_gYear
  dct_isPartOf:
  - http://id.crossref.org/issn/978-3-031-33897-7
  dct_language: eng
  dct_publisher: Springer International Publishing AG@
  dct_subject:
  - Artificial intelligence
  - AI-based services
  - Willingness to collaborate
  - Employees’ wellbeing
  dct_title: Role of Risk on Employees’ Willingness to Collaborate with Artificial
    Intelligence and its Impact on Wellbeing@
...
