---
res:
  bibo_abstract:
  - The quality sensation regarding to high gloss surfaces is mainly influenced by
    the optical impression. For the evaluation of this multifactorial property currently
    no standard methodical procedure is defined. Present some measurement as well
    as sensory evaluations are used for the quality assessment of high gloss surfaces.
    Regarding to Six Sigma, for proper customer satisfaction the voice of the customer
    needs to be transferred into specific product criteria which are measurable. Associated
    to the research project "Development of a global quality concept for furniture
    high gloss surfaces" at the University of Applied Science Ostwestfalen-Lippe possible
    customers were asked to rank some high gloss samples according to their quality
    perception. In addition these high gloss surfaces were gauged by common measurements.
    Building up the basis for a comprehensive quality scale by the analysis of correlations
    between the measured values and the quality impression of the customers is the
    subject matter. The waviness of a high gloss surface seems to be an appropriate
    indicator for perceive quality. For end users brilliance an even surface and the
    absence of errors are attributes of an upmarket high gloss surface. Whatever the
    suface is not the tangible criterion for the purchase decision of furniture in
    general, design, production quality and price, which are directly affected by
    surface properties, are more clinches.@eng
  bibo_authorlist:
  - foaf_Person:
      foaf_givenName: Katharina
      foaf_name: Herzberg, Katharina
      foaf_surname: Herzberg
  - foaf_Person:
      foaf_givenName: Kerstin
      foaf_name: Dekomien, Kerstin
      foaf_surname: Dekomien
      foaf_workInfoHomepage: http://www.librecat.org/personId=11293
  - foaf_Person:
      foaf_givenName: Andrea
      foaf_name: Huxol, Andrea
      foaf_surname: Huxol
      foaf_workInfoHomepage: http://www.librecat.org/personId=43559
  - foaf_Person:
      foaf_givenName: Adrian
      foaf_name: Riegel, Adrian
      foaf_surname: Riegel
      foaf_workInfoHomepage: http://www.librecat.org/personId=14647
  bibo_issue: '7'
  bibo_volume: 9
  dct_date: 2014^xs_gYear
  dct_isPartOf:
  - http://id.crossref.org/issn/978-3-941645-09-7
  dct_language: eng
  dct_publisher: Hochschule Ostwestfalen-Lippe, Fachbereich Produktion und Wirtschaft@
  dct_title: 'HIGH GLOSS SURFACES: VALID QUALITY EVALUATION@'
...
