Ambient and Aesthetic Intelligence For High-End Hospitality Plewe, Daniela Alina Ong, Rui An Röcker, Carsten Fui-Hoon Nah, Fiona Tan, Chuan-Hoo Smart hospitality Business applications for home/leisure Technology and branding Smart environments Personalized services Aesthetic intelligence Ambient intelligence The core value proposition for most hospitality brands is to provide unique customer experiences; therefore we expect commercially viable opportunities for ambient intelligence systems in hospitality in general, and the high-end sector in particular. We believe that ambient intelligence systems paired with principles of Aesthetic Intelligence could facilitate such unique experiences and at the same time strengthen and differentiate the brands. This paper gives an overview of challenges in this field, reviews research and outlines future scenarios enhancing safety, economic optimisation and – especially - convenience for hotel guests. Springer 2015 info:eu-repo/semantics/conferenceObject doc-type:conferenceObject text http://purl.org/coar/resource_type/c_5794 https://www.th-owl.de/elsa/record/4332 Plewe DA, Ong RA, Röcker C. Ambient and Aesthetic Intelligence For High-End Hospitality. In: Fui-Hoon Nah F, Tan CH, eds. <i>HCI in Business </i>. Vol 9191. Lecture Notes in Computer Science. Springer; 2015:739-747. doi:<a href="https://doi.org/10.1007/978-3-319-20895-4_69">10.1007/978-3-319-20895-4_69</a> eng info:eu-repo/semantics/altIdentifier/doi/10.1007/978-3-319-20895-4_69 info:eu-repo/semantics/altIdentifier/isbn/978-3-319-20894-7 info:eu-repo/semantics/closedAccess