{"abstract":[{"text":"A high level of productivity for current and future services is a critical success factor for companies. When the productivity of services is unknown or incorrect, resources are wasted and opportunities are missed. To respond to this challenge, a simulation modelfor the prospective description of a complex service provision was developed in order to support companies to create a robust offering of services.Focusing on the domain of factory planning, we illustrate howan extended Stochastic Resource-Constrained Project Scheduling Problem(SRCPSP) can be applied for developing proposals. The presented validation study confirms that the approach is capable to calculate and optimize the planning objectives when developing a service for complex engineering projects","lang":"eng"}],"publication":"Production Engineering and Management","language":[{"iso":"eng"}],"author":[{"last_name":"Tackenberg","id":"71470","full_name":"Tackenberg, Sven","first_name":"Sven"},{"first_name":"Sönke","full_name":"Duckwitz, Sönke","last_name":"Duckwitz"},{"last_name":"Gamber","first_name":"Thilo Gerhard","full_name":"Gamber, Thilo Gerhard","id":"71451"}],"type":"conference","page":"271-281","editor":[{"full_name":"Villmer, Franz-Josef","first_name":"Franz-Josef","last_name":"Villmer"},{"last_name":"Padoano","full_name":"Padoano, Elio","first_name":"Elio"}],"conference":{"end_date":"2018-10-05","name":"Proceedings 8th International Conference","start_date":"2018-10-04","location":"Lemgo"},"date_updated":"2023-03-15T13:50:08Z","corporate_editor":["Department of Production Engineering and Management","Hochschule Ostwestfalen-Lippe"],"_id":"686","title":"Robust Planning of the Provision of complex Services","date_created":"2019-02-13T16:11:29Z","issue":"1","citation":{"bjps":"Tackenberg S, Duckwitz S and Gamber TG (2018) Robust Planning of the Provision of Complex Services. In Villmer F-J, Padoano E and Department of Production Engineering and Management (eds), Production Engineering and Management. Lemgo, pp. 271–281.","mla":"Tackenberg, Sven, et al. “Robust Planning of the Provision of Complex Services.” Production Engineering and Management, edited by Franz-Josef Villmer et al., no. 1, 2018, pp. 271–81.","din1505-2-1":"Tackenberg, Sven ; Duckwitz, Sönke ; Gamber, Thilo Gerhard: Robust Planning of the Provision of complex Services. In: Villmer, F.-J. ; Padoano, E. ; Department of Production Engineering and Management (Hrsg.): Production Engineering and Management. Lemgo, 2018, S. 271–281","chicago-de":"Tackenberg, Sven, Sönke Duckwitz und Thilo Gerhard Gamber. 2018. Robust Planning of the Provision of complex Services. In: Production Engineering and Management, hg. von Franz-Josef Villmer, Elio Padoano, und Department of Production Engineering and Management, 271–281. Lemgo.","van":"Tackenberg S, Duckwitz S, Gamber TG. Robust Planning of the Provision of complex Services. In: Villmer F-J, Padoano E, Department of Production Engineering and Management, editors. Production Engineering and Management. Lemgo; 2018. p. 271–81.","ufg":"Tackenberg, Sven et. al. (2018): Robust Planning of the Provision of complex Services, in: Franz-Josef Villmer et. al. (Hgg.): Production Engineering and Management, Lemgo, S. 271–281.","short":"S. Tackenberg, S. Duckwitz, T.G. Gamber, in: F.-J. Villmer, E. Padoano, Department of Production Engineering and Management (Eds.), Production Engineering and Management, Lemgo, 2018, pp. 271–281.","ama":"Tackenberg S, Duckwitz S, Gamber TG. Robust Planning of the Provision of complex Services. In: Villmer F-J, Padoano E, Department of Production Engineering and Management, eds. Production Engineering and Management. Lemgo; 2018:271-281.","apa":"Tackenberg, S., Duckwitz, S., & Gamber, T. G. (2018). Robust Planning of the Provision of complex Services. In F.-J. Villmer, E. Padoano, & Department of Production Engineering and Management (Eds.), Production Engineering and Management (pp. 271–281). Lemgo.","havard":"S. Tackenberg, S. Duckwitz, T.G. Gamber, Robust Planning of the Provision of complex Services, in: F.-J. Villmer, E. Padoano, Department of Production Engineering and Management (Eds.), Production Engineering and Management, Lemgo, 2018: pp. 271–281.","ieee":"S. Tackenberg, S. Duckwitz, and T. G. Gamber, “Robust Planning of the Provision of complex Services,” in Production Engineering and Management, Lemgo, 2018, no. 1, pp. 271–281.","chicago":"Tackenberg, Sven, Sönke Duckwitz, and Thilo Gerhard Gamber. “Robust Planning of the Provision of Complex Services.” In Production Engineering and Management, edited by Franz-Josef Villmer, Elio Padoano, and Department of Production Engineering and Management, 271–81. Lemgo, 2018."},"publication_identifier":{"isbn":["978-3-946856-03-0"]},"department":[{"_id":"DEP7020"},{"_id":"DEP1305"}],"status":"public","user_id":"74004","publication_status":"published","place":"Lemgo","keyword":["SRCPSP","Simulation","Petri Nets","Proposal development"],"year":2018}