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How Digital Assistance Systems Improve Work Productivity in Assembly

Hinrichsen, S.; Bendzioch, S.: How Digital Assistance Systems Improve Work Productivity in Assembly. In: Nunes, I.L. (ed.): Advances in Human Factors and Systems Interaction. Proceedings of the AHFE 2018 International Conference on Human Factors and Systems Interaction, July 21–25, 2018, Orlando. Cham: Springer, 2019, pp. 332–342.

Informational assistance systems contribute decisively to increasing the work productivity in manual assembly processes. However, at this point it is still unclear which problems of information representation actually arise in manual assembly operations and how these problems may be solved through the use of informational assistance systems. In two example cases, this paper identifies problems of information representation by juxtaposing actual and target processes. Using the method of inductive category development, the identified problems of information representation are collected in a total of five categories, for which principles for the design of informational assembly assistance systems are then formulated.