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1 Publikation
2021 | Zeitschriftenaufsatz | ELSA-ID: 7631
Hogreve, Jens, Anja Iseke und Klaus Derfuss. 2021. The Service-Profit Chain: Reflections, Revisions, and Reimaginations. Journal of Service Research. doi:10.1177/10946705211052410, .
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