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1 Publikation
2023 | Sammelwerk - Beitrag | ELSA-ID: 13786
Paluch, Stefanie und Thomas Wittkop. 2023. Role of Risk on Employees’ Willingness to Collaborate with Artificial Intelligence and its Impact on Wellbeing. In: Artificial Intelligence in Customer Service : The Next Frontier for Personalized Engagement , hg. von Jagdish N. Sheth, Varsha Jain, Emmanuel Mogaji, und Anupama Ambika, 281–302. Cham: Springer International Publishing AG. doi:10.1007/978-3-031-33898-4_12, .
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