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1 Publikation


2016 | Zeitschriftenaufsatz | ELSA-ID: 5189
Hogreve, Jens ; Iseke, Anja ; Derfuss, Klaus ; Eller, Tönnjes: The Service–Profit Chain: A Meta-Analytic Test of a Comprehensive Theoretical Framework. In: Journal of Marketing Bd. Vol. 81 (3) (2016), S. 41–61
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