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1 Publikation
2016 | Zeitschriftenaufsatz | ELSA-ID: 5189
Hogreve, Jens, et al. “The Service–Profit Chain: A Meta-Analytic Test of a Comprehensive Theoretical Framework.” Journal of Marketing, vol. Vol. 81 (3), 2016, pp. 41–61, doi:10.1509/jm.15.0395.
ELSA
| DOI