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1 Publikation
2021 | Sammelwerk - Beitrag | ELSA-ID: 13791
Paluch, S., & Wittkop, T. (2021). Do You Care What Robots Think? – Embarrassing Encounters with Service Robots. In M. Bruhn & K. Hadwich (Eds.), Künstliche Intelligenz im Dienstleistungsmanagement Band 2: Einsatzfelder – Akzeptanz – Kundeninteraktionen (pp. 445–469). Springer Gabler. https://link.springer.com/chapter/10.1007/978-3-658-34326-2_18
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