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1 Publikation
2016 | Zeitschriftenaufsatz | ELSA-ID: 5189
Hogreve J, Iseke A, Derfuss K, Eller T. The Service–Profit Chain: A Meta-Analytic Test of a Comprehensive Theoretical Framework. Journal of Marketing. 2016;Vol. 81 (3):41-61. doi:10.1509/jm.15.0395
ELSA
| DOI