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1 Publikation
2016 | Zeitschriftenaufsatz | ELSA-ID: 5189
Hogreve, J., Iseke, A., Derfuss, K., & Eller, T. (2016). The Service–Profit Chain: A Meta-Analytic Test of a Comprehensive Theoretical Framework. Journal of Marketing, Vol. 81 (3), 41–61. https://doi.org/10.1509/jm.15.0395
ELSA
| DOI