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1 Publikation
2016 | Zeitschriftenaufsatz | ELSA-ID: 5189
Hogreve, Jens, Anja Iseke, Klaus Derfuss und Tönnjes Eller. 2016. The Service–Profit Chain: A Meta-Analytic Test of a Comprehensive Theoretical Framework. Journal of Marketing Vol. 81 (3): 41–61. doi:10.1509/jm.15.0395, .
ELSA
| DOI