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1 Publikation
2021 | Sammelwerk - Beitrag | ELSA-ID: 13791
Paluch S and Wittkop T (2021) Do You Care What Robots Think? – Embarrassing Encounters with Service Robots. In Bruhn M and Hadwich K (eds), Künstliche Intelligenz Im Dienstleistungsmanagement Band 2: Einsatzfelder – Akzeptanz – Kundeninteraktionen. Wiesbaden: Springer Gabler, pp. 445–469.
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