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1 Publikation
2021 | Sammelwerk - Beitrag | ELSA-ID: 13791
Paluch, Stefanie, and Thomas Wittkop. “Do You Care What Robots Think? – Embarrassing Encounters with Service Robots.” In Künstliche Intelligenz Im Dienstleistungsmanagement Band 2: Einsatzfelder – Akzeptanz – Kundeninteraktionen, edited by Manfred Bruhn and Karsten Hadwich, 445–69. Forum Dienstleistungsmanagement. Wiesbaden: Springer Gabler, 2021. https://link.springer.com/chapter/10.1007/978-3-658-34326-2_18.
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